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Southport Reporter®

Edition No. 129

Date:- 13 December 2003

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SWIMMING POOLS ACROSS THE UK INTRODUCE NEW POOLSIDE ETIQUETTE CAMPAIGN

A NATIONAL campaign has been launched across many of Britain's swimming pools, with the hope of improving the etiquette of today's young waterbabes. 

The new rules mean that celebrity swimmers such as Peter Stringfellow and Jordan could soon be banned from their local WaterWorld should they choose to don a skimpy thong. 

A survey conducted by Butlins Swimathon has revealed information that surprised even the event's president, Olympic swimming champion Duncan Goodhew. When researching safety rules and regulations. 

Today's new top pool rules include bans on habits such as taking your mobile into the swimming area, poolside snacking, overdoing the bling bling jewellery and wearing swimwear that should be restricted to the Baywatch cast. A ban on snogging gave the Breast Stroke a whole new meaning. 

In an attempt to combat these modern day poolside habits the famous 1970's Pool Rules poster has been recreated with a modern twist and will be seen in swimming pools across the UK. 

Butlins Swimathon President Duncan Goodhew said of the research:- "We were really expecting comments on nose-plugs and swimming caps. We were amazed to discover that pool managers actually have to ask swimmers to refrain from using their mobiles or games consoles on the waters edge. One swimming pool even caught a young female swimmer texting a friend details of a hunky lifeguard! We're hoping that the introduction of the updated Swimming Poster campaign will enforce important safety messages whilst remaining fun!" 

The poster has been designed to ensure the 30,000 swimmers taking part in next March's Swimathon will not encounter any of these problems. If you want to help raise cash for McMillan Cancer Relief and the Swimathon Foundation, call 0845 36 700 36 or log on to
www.swimathon.org  to find out your local participating pool and to enter.

TIQUETTE CAMPAIGN

A NATIONAL campaign has

DO YOU WORK FOR THE BEST BOSS IN THE NORTH WEST? IF SO NOMINATE THEM FOR BEST BOSS 2004

PEOPLE are increasingly turning to the internet as a convenient form of shopping - no fighting against the crowds, no pounding the streets to shop around, no battling for the last size 12 on the rail and no queues to pay. So as Christmas approaches, and the pressure mounts to get those last-minute gifts, the Office of Fair Trading has some online shopping tips for those who would rather shop around from the comfort of their own home. When you shop online you get extra protection so you can have confidence in buying goods or services with no face-to-face contact with the seller.

Cooling-off period...  One of the main rights you have when shopping online is a cooling-off period - at least seven days after receiving the goods. This means you have the unconditional right to cancel your order if you change your mind unless the goods you have ordered are made to a personal specification or you have removed the packaging from CDs, DVDs, videos and software.

Refunds...  If you do change your mind for whatever reason within the cooling-off period you are entitled to a full refund - including any delivery charges (although you may have to pay the cost of returning the goods). The seller must refund all money within 30 days.

Credit card protection...  If your credit or debit card is used fraudulently to shop online, you can cancel the payment and the card issuer must refund any money to your account. In addition if you use your credit card to buy an item that costs more than £100 both the supplier and the credit card provider have the same liability to you. This means that if the supplier goes bust before you receive the goods or the contract is broken, you can make a claim against the credit card provider that you would have made against the supplier.

What about delivery?  Unless otherwise stated delivery should be within 30 days. If the order is not delivered within this time, you can cancel the order.

Before you buy:-  Before you buy online you are entitled to certain information including:- 

· A description of the goods or services
· The price including any taxes
· Arrangements for payment
· Delivery costs
· Delivery arrangements
· Name of the company (and address if payment is in advance)

After you buy:-  After you have placed an order you should receive written confirmation of the order. You should also be given written confirmation of how you can cancel the order, a complaints address and details of any after-sales services/guarantees.

General shoppers' rights...  When you shop online you still have the same protection under the Sale of Goods Act that you have when you shop on the high street. So goods should be of satisfactory quality, fit for their purpose (eg a kettle shouldn't leak the first time you use it), and as described (if the label says 100% wool it should be 100% wool). If goods are faulty or misdescribed you are entitled to a refund provided you return the goods within a reasonable time. Some high street shops offer a goodwill policy which allows you to return goods if you change your mind or have bought the wrong size. However this is not a statutory right. Online shoppers have the statutory right to a seven-day cooling-off period as they have not had a chance to see the goods before purchase.

What about sale items...  You have the same rights even if the goods you buy are in a sale. However be careful of items in the sale that have slight defects. The seller is not obliged to give you your money back if you complain about defects that were pointed out prior to purchase.

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