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Southport Reporter®

Edition No. 219

Date:- 18 September 2005

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Lawnmower’s away!

MERSEYSIDE could be celebrating this autumn after hundreds of consumers have been voting for their favourite 2005 Garden Machinery Dealer of the Year. Lawnmower Warehouse Stanley's, Southport, Merseyside has the chance of winning a cheque for £1000, an award and a major publicity campaign after becoming one of five companies to reach the final in the under 10 employees category.

Sponsored by Briggs & Stratton, the world's leading petrol engine producer for garden machinery, and organised by Service Dealer Magazine, the annual competition aims to promote outstanding customer service, product knowledge and maintenance amongst UK Garden Machinery Dealers.

Consumers who call in at the dealers have been more than happy to highlight why they think they deserve this recognition. Mr John Rimmer said:- "The staff at Lawnmower Warehouse Stanley's provide a superb service, they are quick, reliable and very friendly." The customer who nominates the winning entry also has a chance to receive a specialist garden advice session from expert and broadcaster Martin Fish.

Every entry has been judged upon the following standards:-

• Response to a mystery caller
• Attitude towards a mystery customer
• Appearance of the dealership

General manager for Briggs & Stratton UK, Bryan Peachey, said:- "I am thrilled that so many members of the public recognise all the excellent standards that our dealers perform to. It is wonderful to know that they admire our work and value the quality of the service that they receive."

All the winners will be announced at the grand finale at GLEE, the international showcase for the garden and leisure industry, held at the NEC, Birmingham from the 18 until the 20 of September 2005. Each finalist will also receive a framed certificate.

Europe united in crime crackdown

EUROPE'S top crime fighters were in Liverpool to reveal how they tackle crime in their cities. More than 20 crime and disorder experts took part in a 2-day conference called Cultures of Prevention which started on Thursday 15 September. They talked about the security problems they face in their area in the light of heightened terrorist threats, and what they do to successfully prevent crime. They focused on problems including anti-social behaviour, street crime and the use of CCTV in high crime areas.

Liverpool City Council's executive member for community safety, Councillor Richard Marbrow, said:- "It is a real coup for the city to host such an important conference, and it makes sense that it takes place in one of Europe's safest cities. Every city involved is striving towards achieving a safer environment for people to live, work and play in. The 2-day event was an opportunity for community safety chiefs to talk about their own experiences, and at the same time, learn from others about how they are coping with crime in their area."

The conference is being held at the Marriott Hotel, and delegates from Italy, Brussels, France, Spain, Portugal, Budapest, Belgium and the UK are set to take part. Cultures of Prevention has been arranged by Liverpool City Council and the European Forum for Urban Safety (EFUS).

Chair of Liverpool's Citysafe, John Sayers, will be representing Liverpool at the event. He said:- "The main objective of the conference was to draw up an overall crime prevention model that can be used throughout Europe. We looked into the cultural differences and similarities between all the represented countries and developed a model that would effectively reduce crime and disorder."

Deputy Director of EFUS, Elizabeth Johnston, said:- "We were very excited about the opportunity to look into new ways of how cities deal with urban safety in a time of new challenges and increased attention to security issues in Europe. The variety of delegates participating in the conference ensured a very fruitful exchange of ideas."

The Lord Mayor of Liverpool, Councillor Alan Dean, greeted the delegates and Liverpool Culture Company's International Ambassador, Sir Bob Scott, took part in a debate on the Friday 16 September 2005.

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