be celebrating this autumn after hundreds of consumers have been
voting for their favourite 2005 Garden Machinery Dealer of the Year.
Lawnmower Warehouse Stanley's, Southport, Merseyside has the chance
of winning a cheque for £1000, an award and a major publicity
campaign after becoming one of five companies to reach the final in
the under 10 employees category.
Sponsored by Briggs & Stratton, the world's leading petrol engine
producer for garden machinery, and organised by Service Dealer
Magazine, the annual competition aims to promote outstanding
customer service, product knowledge and maintenance amongst UK
Garden Machinery Dealers.
Consumers who call in at the dealers have been more than happy to
highlight why they think they deserve this recognition. Mr John
Rimmer said:- "The staff at Lawnmower Warehouse Stanley's
provide a superb service, they are quick, reliable and very
friendly." The customer who nominates the winning entry also
has a chance to receive a specialist garden advice session from
expert and broadcaster Martin Fish.
Every entry has been judged upon the following standards:-
• Response to a mystery caller
• Attitude towards a mystery customer
• Appearance of the dealership
General manager for Briggs & Stratton UK, Bryan Peachey, said:-
"I am thrilled that so many members of the public recognise all
the excellent standards that our dealers perform to. It is wonderful
to know that they admire our work and value the quality of the
service that they receive."
All the winners will be announced at the grand finale at GLEE, the
international showcase for the garden and leisure industry, held at
the NEC, Birmingham from the 18 until the 20 of September 2005. Each
finalist will also receive a framed certificate.
Europe united in crime crackdown
crime fighters were in Liverpool to reveal how they tackle crime in
their cities. More than 20 crime and disorder experts took part in a
2-day conference called Cultures of Prevention which started on
Thursday 15 September. They talked about the security problems they
face in their area in the light of heightened terrorist threats, and
what they do to successfully prevent crime. They focused on problems
including anti-social behaviour, street crime and the use of CCTV in
high crime areas.
Liverpool City Council's executive member for community safety,
Councillor Richard Marbrow, said:- "It is a real coup for the
city to host such an important conference, and it makes sense that
it takes place in one of Europe's safest cities. Every city involved
is striving towards achieving a safer environment for people to
live, work and play in. The 2-day event was an opportunity for
community safety chiefs to talk about their own experiences, and at
the same time, learn from others about how they are coping with
crime in their area."
The conference is being held at the Marriott Hotel, and delegates
from Italy, Brussels, France, Spain, Portugal, Budapest, Belgium and
the UK are set to take part. Cultures of Prevention has been
arranged by Liverpool City Council and the European Forum for Urban
Chair of Liverpool's Citysafe, John Sayers, will be representing
Liverpool at the event. He said:- "The main objective of the
conference was to draw up an overall crime prevention model that can
be used throughout Europe. We looked into the cultural differences
and similarities between all the represented countries and developed
a model that would effectively reduce crime and disorder."
Deputy Director of EFUS, Elizabeth Johnston, said:- "We were
very excited about the opportunity to look into new ways of how
cities deal with urban safety in a time of new challenges and
increased attention to security issues in Europe. The variety of
delegates participating in the conference ensured a very fruitful
exchange of ideas."
The Lord Mayor of Liverpool, Councillor Alan Dean, greeted the
delegates and Liverpool Culture Company's International Ambassador,
Sir Bob Scott, took part in a debate on the Friday 16 September