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Southport Reporter®

Edition No. 220

Date:- 26 September 2005

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Making stations safer and more secure

RAIL passengers in Merseyside are benefiting from safer stations than ever before, as Merseyrail gears up to double the number of ‘Secure Stations’ by the end of the year. Already boasting 6 stations with the coveted ‘Secure Station Status’ award, Merseyrail has set itself a target to reach more than 20% of the entire network, at least 12 stations, by the end of
2005.

The key national status is awarded to railway stations that show they have introduced measures to reduce anti-social behaviour and make people feel safer. The stations must show they reach tough security standards, introducing measures such as CCTV; they meet high quality design standards and are providing good customer facilities.

Councillor Mark Dowd, Chair of Merseytravel, said:- “It is vital we ensure all our railway stations are as safe as possible, so that we reduce crime and the fear of crime. Results are proving the measures being introduced are working and the number of incidents of crime is falling. We already have 6 stations meeting the targets for Secure Station Status and we are happy with that. But we are not complacent about improving the safety and security of stations throughout the network.”

The 6 accredited stations include Birkenhead Central, Brunswick, Fazakerley, Old Roan, Ormskirk and Wallasey Grove Road. To achieve the standard, a rigorous assessment is carried out by the British Transport Police on behalf of the Department for Transport in association with Crime Concern.

Patrick Verwer, Managing Director of Merseyrail, said:- "Through our close partnerships with the British Transport Police, Merseyside Police and our own security contractor Carlisle Facility Services we are continuing to reduce the incidents of anti-social behaviour on our stations and trains. Of course, any incident is one too many and we are determined to keep working to give passengers the safe and comfortable environment they deserve."

The security initiatives brought in by Merseyrail over the last year have already helped reduce the number of fare evaders and the associated number of assaults and incidents of anti-social behaviour by more than 50% on the network.

Making stations safer and more secure...

FOUL odours or overflowing waste water from your drains? You probably have a serious blockage somewhere in your sewerage pipes. There's no need to panic, but you will have to call out a plumber. We are constantly hearing about rip-off, incompetent plumbers who are only out to make a swift buck. However, you need not get caught out by a dodgy tradesman.

To ensure you call out a reputable, honest plumber, follow Drain Doctor Plumbing's 10 golden rules for finding the right person:-

1. Does the plumber offer free call outs? You should not have to pay to be told what is wrong, you should only pay for the work done.

2. You need a plumber with a fixed price structure. If a pipe bursts on Christmas Day, you don't want to pay astronomical fees to have the problem fixed. Ask to see their written pricing policy.

3. Ask the plumber to give a diagnosis of the work needed and provide a written estimate up front. The ones who don't probably have something to hide such as VAT costs or other 'extras'.

4. Make sure you receive a company-headed receipt and guarantee once the work is complete.

5. Is the plumber environmentally friendly? Find out if he or she used mechanical methods to clear blockages, rather than using expensive, unnecessary and inefficient chemicals.

6. A plumber may have to use a high pressure water jetting machine to clear certain problems. This can be expensive, so if it is needed make sure the cost of it is included in the initial estimate.

7. If they don't offer, ask for a free camera survey of the drain once it has been cleared. This will help ensure the
blockage has been fully cleared and may even highlight other issues.

8. Find a plumber that will allow you to pay for a job when it is complete and you are fully satisfied with the work.

9. In the unlikely event that something goes wrong after a plumber has made repairs, will they make a return visit free of
charge to take another look at the problem?

10. It is advisable for work to be carried out by a reputable, qualified and well established firm, such as Drain Doctor Plumbing. Call them 24 hours a day on 0800 068 1850.

Drain Doctor Plumbing is the first national organisation in its sector to register under the government's Quality Mark Approved scheme, which aims to protect householders from unscrupulous tradesmen. The company was launched in the UK in 1994 and quickly became the country's largest emergency plumbing and drain repair service. It now has more than 100 franchise areas covering the UK and Ireland.

www.liverpoolreporter.com

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