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Issue Date:- 3 March 2008

St John Ambulance Induction Weekend

MERSEYSIDE St John Ambulance held an induction weekend on 16 to 17 February 2008. The event was aimed at letting adults who wanted to become members a chance to find out what St John Ambulance is and what it does. Also at the event a basic introduction to first aid was thought. Pauline Molloy, Assistant Commissioner Operations at Merseyside HQ, told us that:- "It was a fantastic event and we had a very good response, but our thriving organisation still needs more helpers. Anyone who thinks they might like to join St. John, should phone 0151 298 2838 to book a place on our next Induction course to take place in May. Just like this event all St. John Ambulance recruits will be able to find out what we do and can have a go at first aid over the weekend."

THE R&A ANNOUNCES HILLSIDE, SOUTHPORT & AINSDALE AND ST ANNES OLD LINKS AS LOCAL FINAL QUALIFYING VENUES FOR 2012.

St Andrews, Scotland, 28 February 2008: The R&A has announced Hillside, Southport & Ainsdale and St Annes Old Links as the Local Final Qualifying venues for the 2012 Open Championship, which will be held at Royal Lytham & St Annes. The clubs have historically played host to Final Qualifying when The Open has been played over the Lancashire links, and they will do so again in 2012.

Hillside Golf Club, Southport, Merseyside also hosted The Boys Amateur Championship in 2000 and The British Mid-Amateur in 1996.

Southport & Ainsdale Golf Club, Southport, Merseyside hosted the Ryder Cup in 1933 and 1937 and more recently was the qualifying course for The Amateur Championship in 2005, when the championship was played at Royal Birkdale.

St Annes Old Links Golf Club, St Annes on Sea, Lancashire, was the qualifying course when The Amateur Championship was played at Royal Lytham & St Annes last year.

Ofcom consults on proposals for curbing unfair additional charges on consumers' bills

OFCOM on Thursday 28 February 2008 announced proposals to curb unfair additional charges levied by communications providers on consumers’ bills.

Consumers face additional charges from their provider above those they already pay for the service, whether home phone, mobile, broadband or pay TV. These additional charges can be due to a number of factors, including:-

* Not paying by direct debit;

* Late payment;

* Having service restored after it has been restricted or suspended following late payment;

* Early termination fees (terminating a contract within the specified minimum contract period).

The proposals are designed to ensure that extra charges are fair and that communications providers clearly market the true cost of their service.

Ofcom is seeking views on the draft guidance.

The consultation has been published online  and the closing date for responses is 8 May 2008.

Letters To The Editor:- "Earthquake?"

"DID anyone else feel the earthquake? About 1.15am on Wednesday 27 February 2008?" Maggie Jones, Southport.

"DID we have an earthquake last night?" Tom and Carol, Formby, Merseyside.

"MY dog was going mad just before the room started shaking.  Did we have an earthquake at around 1.15am on Wednesday?  I would love to know any information about it, if it was an earthquake.   If it was not an earthquake can you find out what it was?" Jamie Morris, Liverpool.

Editors note:- "Thank you for your emails.  We have had quite a few requests for information about this, please click here to read our report on the earthquake."

Leap Year Woes:- Extra day costs SMEs in the North West £850 million in late payments

SMALL and medium sized businesses in the North West will be owed £850million on 29 February 2008, due to suppliers or customers failing to pay on time, according to research from Barclays Local Business.  The survey found small businesses in the North West will spend an hour and a half of the extra Leap Year day chasing up late payments, equating on a regional level to nearly 600,000 wasted working hours or 79,600 wasted working days.

54% SMEs in the North West experience problems with late payment, with 31% of this number admitting that customers or suppliers failing to pay on time threatened the day to day survival of their business. 56% of those surveyed felt they wasted valuable resources chasing debts, while 41% of the North West's bosses are currently using their own money to keep their business afloat while they wait on outstanding payments.

John Davis, marketing director for Barclays Local Business said:- "The fact that SMEs in the North West are facing a £850 million deficit due to late payments is extremely worrying. A regular and reliable cash flow is essential to the smooth, day-to-day running of a business - particularly a smaller one - and the majority of SMEs cannot afford to wait on money they are owed without feeling the impact on their bottom-line.  Chasing up late payments is a massive drain on small organisations, which can be particularly damaging in a challenging economic environment. Although the leap year provides many SMEs with an extra working day, it's one that could be put to far more productive use than chasing cash they should have already received."

On average, at any given point during the year, SMEs in the region are owed nearly £2,000 from suppliers or customers who have failed to pay during the standard 30 day invoicing period. North West entrepreneurs typically have to wait around 11 days after the invoice due date before they get paid.  As a result, approximately 144,000 SMEs in the region have an employee dedicated to chasing overdue payments equating to yet more costs. In those organisations that don't have someone specifically responsible for the job, owner managers typically have to pursue outstanding payments personally; distracting them from the day to day running of their business.

Davis added:- "Owners of small businesses are no strangers to multi-tasking and already spend vast amounts of time juggling a wide range of responsibilities. Chasing late payments is an extra burden which they can well do without. Winning new business, driving sales, and fulfilling customer demands are ultimately what should make or break an organisation - clearly a manager's time is better spent on these tasks, rather than making endless phone calls to late payers."

The survey also reveals that businesses in the North East and London suffer the most from late payments. SMEs in the North East are owed an above average sum of £2,870 on any given day, while their London based counterparts face a late payment bill of £2,338. By contrast, small businesses in Wales are owed an average of £1,100, while SMEs in the West Midlands spend the least amount of time chasing outstanding payments - around 42 minutes each day.

Top Tips on Tackling Late Payment:-

Go Electronic:- Encourage your clients to pay you electronically, rather than by cheque - this will boost your cash flow and mean funds start to earn interest immediately

Early Reminders:- Don't leave it until the last minute to chase customers or suppliers who haven't paid - being pro-active can often pre-empt a more serious payment problem and lead to a swifter solution that suits all parties

Get Tough: Demand interest on late payments - you're legally entitled to it, and it should serve as a deterrent to those who are considering not paying on time

Peace of mind:- Run regular credit checks on new customers or suppliers - Barclays Local Business has recently launched its Credit Manager service, a web-based tool which helps SMEs to understand how much credit to offer to customers, and automatically alerts them when a customer's credit rating goes up or down

Sort your system:- Agree terms of payment at the start of all contracts to avoid any confusion, and monitor your payment system regularly so overdue invoices are quickly identified

Manage your own finances:- To save time, ensure you have online and telephone banking set up - this will enable you to manage your own finances more effectively, thereby promoting healthy cash flow in both directions

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