CHARITY’S HELPLINES INUNDATED WITH CALLS FROM OLDER PEOPLE
CALLS to Help
the Aged advice lines and services have soared this month with many
older people turning to the charity for assistance as they struggle
to cope with the financial implications of the ‘big freeze’ and
rising fuel and food costs. In response, Help the Aged is launching
a fundraising appeal to enable the charity’s services to support
more older people this winter.
The majority of calls to the charity’s SeniorLine advice service
currently relate to concerns about heating, Cold Weather Payments,
Winter Fuel Payments or other questions around benefits in general.
Many pensioners and other more vulnerable groups are, for the first
time this winter, eligible for Cold Weather Payments, however, many
callers to Help the Aged have been left confused about their rights
Help the Aged is offering the following advice to older people:-
· Any pensioner getting either part of Pension Credit will get £25
when the average temperature where they live is recorded as zero
degrees Celsius or below over 7 consecutive days during the period
from 1 November 2008 to 31 March 2009.
· 76 specified Meteorological Office weather stations are used to
obtain this information.
· This means that a friend or relative living in a different area
may not receive their payment at the same time, or may not be
eligible if their region has not been as badly affected, and vice
· Pensioners who do not get either part of Pension Credit do not get
the Cold Weather Payment.
Help the Aged is launching its appeal as the cold kills around
20,000 older people each year. The charity has also warned that the
death rate rises by 1-2% for every drop of 1C in the temperature.
Daniel Pearson, Director of Community Services at Help the Aged,
says:- “Demand on our advice lines, particularly those that
offer benefits advice, is at an all time high. This is mainly
attributable to a double whammy of freezing temperatures, and the
steep rise in the overall cost of living pensioners are facing this
SeniorLine, the Charity’s free telephone advice service, and other
Help the Aged services, urgently need funds to help them meet this
extra demand. To donate to Help the Aged please visit
or call 0207 239 1982.
VOLUNTEERS AND TRUSTEES NEEDED TO SUPPORT SERVICES FOR FAMILIES,
SAYS LOCAL FAMILY SUPPORT CHARITY
Knowsley will be running a new training programme for Volunteers
starting on 3 February 2009 and is seeking people from the local
community to get involved as Volunteers visiting families in their
homes – as well as providing other support to the scheme. We are
also seeking appropriately experienced local people to become
trustees of the Scheme.
Scheme Manager Gillian McKinnon who leads a team of 5 staff and 27
volunteers at the scheme in Rupert Road, is launching an appeal and
says she must recruit many more volunteers to continue to provide
help and information to local people. All we ask is for a minimum of
3 hours commitment per week. We provide all out of pocket expenses.
There is also a need for at least 3 trustees to join the Management
Board, so if you think you have the necessary skills and would like
to find out more about becoming a Trustee for Home-Start Knowsley,
please give us a call on 0151 480 3910.
“Our work is very important, so we want to get more people
involved at Home-Start Knowsley. Since we opened, our staff and
volunteers have helped hundreds of families cope with the stresses a
young family can bring,” says Gillian McKinnon, Scheme
Volunteers offer emotional support, information and practical help
to all Families with children under the age of 5 in the Knowsley
area. Nationally, Home-Start’s local branches in England and Wales
offer free and confidential services to around 33,000 families and
70,000 children every year.
Appeal for next of kin -
Coroner's Office are appealing for the next of kin of Charles Jones
who died on 18 December 2008.
Mr Jones, 77, from Bootle, died at the University Hospital Aintree.
There were no suspicious circumstances surrounding his death. It is
believed he may have a brother called George Jones, but the
Coroner's Office has no further details.
Any next of kin, or anyone who has information about Mr Jones's next
of kin, is asked to contact the City of Liverpool Coroner's Office
on 0151 233 4703.