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Passengers score North West rail services
travelling in the North West have rated the regionís rail services
as part of the independent watchdogís National Passenger Survey
Passenger Focusís NPS, in which over 56,000 passengers participate
each year, gives a clear indication of how satisfied passengers are
with Northern Rail (82%), First TransPennine Express (87%), Virgin
Trainsí (90%), Merseyrail (93%), CrossCountry (85%), London Midland
(86%) and East Midlands Trainsí (86%) services.
Ashwin Kumar, Passenger Focus rail director, said:- ďThese
results show a pretty good picture of the regionís railway. As more
trains arrive on time, Britainís rail passengers are becoming more
satisfied. Particularly good news is passengers say many train
companies have improved value for money following many New Year
fares staying the same or even falling as a consequence of the lower
inflation rate in mid-2009. However, the gulf between the likes of
Virgin Trains (90%) and smaller operators like Merseyrail (93%)
compared with Northern Rail (82%) is huge.
The independent publication of this comparative data is one of the
most cost effective ways of driving improvements on the railway. As
operators vie with each other for pole position it also allows
valuable comparisons between routes and the widely different scores
operators achieve for various aspects of their services. For
example, Northern Railís 82% overall score spans 87% scores on West
and North Yorkshire services and 74% on the crowded routes in and
around Manchester and Liverpool.Ē Passenger Focus is now working with train companies to improve those
areas passengers have identified as being problematic.
No Happy New Year for pub goers after VAT increase
Campaign for Real Ale, have predicted that the impact of a VAT hike
to 20% in January 2011 will force the rate of pub closure to
increase above the current devastating rate of 39 a week. Mike
Benner, CAMRA Chief Executive, said:- "In the New Year, many
pub goers will be hit with a VAT increase that will push up the
combined taxation on a pint of beer to over a pound! This
historically sad moment for the nationís 15 million pub goers is
compounded by the knowledge that this increase will cause yet more
well-run community pubs to shut their doors unless the Government
acts. Relentless tax increases on the nationís pubs are contributing
to pub closures, job losses and a decline in community spirit. The
announcement of a review into alcohol pricing and taxation this
Autumn gives the Government an opportunity to avoid the harm that
this VAT increase will impose on pubs. CAMRA will be pressing for
targeted measures to support well-run community pubs. These measures
could include a new class of business rate relief for community pubs
and a compensatory reduction in beer duty." Do you
agree? Email our news room via:-
Domestic abuse given
red card by Chris Foy
A Premiership football referee is
helping Accident & Emergency staff at Southport Hospital give the
red card to domestic violence.
This year's FA Cup Final referee, Chris Foy, who is also a
Merseyside Police Constable, visited the hospital on June 17 to
support a scheme that will see a police presence at the Accident &
Emergency department during the course of the World Cup. Chris
met with staff and praised the work of the hospital.
"This is something I am pleased to support. People in the NHS
do a wonderful job and we should all be enjoying the World Cup, not
putting extra demands on hospital staff through stupidity,"
Southport North East Neighbourhood Sergeant Paul Riding explained
that there is a trend of increased alcohol consumption linked with
large sporting competitions such as the World Cup, which has
historically led to increased levels of violence, in particular
The accident & emergency department can be at the forefront of
dealing with the aftermath of domestic violence incidents, which is
why Southport & Ormskirk Hospital NHS Trust has paid for police
presence in the department during the World Cup tournament.
Sgt Riding said:- "We are supporting the hospital by working with staff during
the World Cup event to provide reassurance to staff and visitors. It is good to have the support of
Chris to reinforce the message that there is a zero tolerance
approach to dealing with potential perpetrators of violence,
particularly domestic violence."
Hospital spokesman Matthew King added:- "We are grateful to
Chris Foy for giving up his time to come and support us. Like the
police, we have a zero tolerance approach to violence against our
staff and although fortunately this does not happen too often, we
are obviously aware that at this time there is a potential for it to
Chris Foy became a Premier League referee in 2001 and has 20 years'
service with Merseyside Police.
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