ServiceSource investment in Liverpool to create 258 new jobs

SERVICESOUSE International, a US owned high-growth technology company, has chosen Liverpool as the location for its second European Service Centre, in a move expected to create 258 new jobs.

The privately-owned company, which was founded in San Francisco in 1999 and employs 1,300 people worldwide, is focused on partnering with technology, healthcare and life sciences clients, to drive up service revenue and customer satisfaction from maintenance, support and subscription contracts.

ServiceSource has over eighty client engagements worldwide, including Adobe, Alcatel-Lucent, GE Healthcare, Hitachi Data Systems, Pitney Bowes and Tandberg.

The Northwest Regional Development Agency (NWDA) and The Mersey Partnership (TMP) have been working closely with ServiceSource to secure this investment for the Liverpool city region since June 2008, with the investment confirmed in May 2010. The investment, worth circa £35million to the Liverpool City Region will initially locate in The Plaza.

ServiceSource, which already has a European Service Centre in Dublin, chose Liverpool over other locations following a European-wide search. Liverpool was chosen due to its availability of skilled multi-lingual graduates with technical selling skills, in addition to thriving city centre and state of the art business infrastructure.

Steven Broomhead, Chief Executive of the NWDA, said:- “This is a significant investment in the Liverpool city region and one that further demonstrates the city’s growing reputation as an international business location, particularly in the current economic climate. As a high growth company, ServiceSource will make a vital contribution to the local and regional economy, creating 258 new graduate jobs, helping to ensure that the city retains and attracts young talent. The Agency, TMP, and the NWDA team in the USA have been working hard to secure this important investment and we will continue to work closely with the company to support their move to the region.”

Lorraine Rogers, Chief Executive of The Mersey Partnership (TMP) said:- “ServiceSource has chosen Liverpool as their second European Service Centre. This significant investment underlines the strength of the Liverpool City Region offer, including a highly skilled graduate talent pool, a competitive cost base and our experience in the Knowledge Economy. Service Source is the global leader in service technologies for high-tech and healthcare client companies. TMP will continue to work closely with ServiceSource to support its future plans.”

Crosbie Burns, executive vice president and managing director of ServiceSource EMEA said:- “The rapidly evolving global market, as well as Liverpool’s proximity to our European customer base, made it a great choice for our operational expansion. The Liverpool service centre will help us to expand our footprint in the UK and pan-European markets, while leveraging a rich and energetic workforce and allowing us to maintain the performance oriented, collaborative company culture that ServiceSource is known for.”

Shiver me timbers!  Let’s explore the shore!

AINSDALE'S ordinarily tranquil Fisherman’s path will be transformed into a bustling barney of bellowing buccaneers! Pirates and mermaids from all over Sefton will be flocking to find out all about what lurks beneath the waves in a special marine-themed event at Ainsdale National Nature Reserve!

‘Explore the Shore’ is a chance for children and families to do just that! Our coastlines are often enjoyed by visitors, but how many people can identify a sea potato? Or recognise a razor shell? And who knows what mermaids keep in their purses?

Eva Tregidgo, community outreach adviser for the reserve says:- “Many people can be mistaken in thinking our seas are fairly dull and lifeless in comparison to the bright blue oceans of the tropics. In fact the landscapes and life forms found just off our coasts are wonderfully diverse ranging from the murky depths of the Lune deep to the nutritious shallows of the mudflats; and tiny colourful peacock worms to huge but gentle basking sharks! Natural England are keen to inform people about all this wonderful undersea life and inspire people to want to protect it!”

Explore the Shore falls in line with the Wildlife Trust’s National Marine Week, which is an annual celebration of British marine life. Children will follow a treasure map along Fisherman’s path to find the marquee where they can get involved with sea creature crafts, nature trails and beach activities! Sefton Coast & Countryside Rangers will also be leading some activities and the Royal National Lifeboat Institution (RNLI) have some goodies to give out!

The events will be held from 11am to 3pm over 3 days from 10 August to 12 August 2010. The events are completely free and there is no need to book – just drop by at any time! The events are open to all ages and will go ahead whatever the weather! Visitors will need to dress for the weather and bring drinks/snacks with them. But don’t forget your pirate and mermaid costumes! to get the poster for this event, click here now.

...Dates to note at the reserve...

10 to 12 August 2010	Tues to Thurs, 11* - 3 each day	Marine Week @ Ainsdale	Crafts, displays & beach activities
17 to 19 August 2010	Tues to Thurs, 11* - 3 each day	Let's Go Wild @ Ainsdale! – ‘Beautiful Butterflies’	Crafts, nature trails & have-a-go activities
24 to 26 August 2010	Tues to Thurs, 11* - 3 each day	Let's Go Wild @ Ainsdale! – ‘Tremendous trees’	Crafts, nature trails & have-a-go activities
26 to 28 October 2010	Tues to Thurs, 11* - 3 each day	Let's Go Wild @ Ainsdale! – ‘fabulous fungi’	Crafts, nature trails & have-a-go activities
30 October 2010	Sat, 7 - 9pm	Halloween hunters	After-dark trek to discover the night life of Ainsdale Sand Dunes!
18 December 2010	Sat 11* - 3 pm	Christmas crafts @ Ainsdale	Natural Xmas decorations and seasonal activities

*please note that start times for the drop-in events have changed from 10am to 11am!