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Southport and  Mersey Reporter -  Your free online newspaper service covering the Merseyside region - (Greater Liverpool).
Covering the news in and around Merseyside

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Issue:- 24 May  2012

HM Revenue & Customs "phishing" emails warning

A warning has been issued by HM Revenue & Customs (HMRC) about possible fake or "phishing" emails sent out by fraudsters. The period in the run up to the tax credits renewal deadline often sees an increase in such attacks.

Customers have to renew their claims by 31 July 2012 or their payments may stop. The phishing emails often promise a rebate and, if taxpayers click on the link, they are taken to a cloned replica of the HMRC website.

The recipient is asked to provide credit or debit card details or other sensitive information such as passwords. Fraudsters then try to take money from the account. Victims risk having money stolen from their bank accounts, or their personal details being sold on to criminal gangs for identify fraud. During last year's tax credits renewals period, from April to July, nearly 94,000 phishing emails were reported by customers.

Even though HMRC helped shut down more than 360 scam websites during the period, others continue to be created. Steve Lamey, Director General for Benefits and Credits, said:- "We only ever contact customers who are due a tax refund in writing by post. We don't use telephone calls, emails or external companies in these circumstances. Anyone who receives an email claiming to be from HMRC should send it to:- phishing@hmrc.gsi.gov.uk before deleting it permanently."

HMRC works with other law enforcement agencies in the UK and overseas to investigate and shut down phishing attacks.

Scam networks have been closed in a number of countries, including Austria, Mexico, the UK, South Korea, the USA, Thailand and Japan. HMRC advises customers to:-

Check the advice published at:- hmrc.gov.uk to see if an email received is listed.

Forward suspicious emails to HMRC via emailing it to:- phishing@hmrc.gsi.gov.uk and then delete them...

DO NOT click on websites or links contained in suspicious emails, nor to open attachments.

Follow advice from:- getsafeonline.co.uk If people believe that they have been the victim of an email scam, they should report the matter to their bank/ card issuer as soon as possible.

Anyone in doubt should check with HMRC the website.

Window cleaner benefit cheat,Thomas Kenny, jailed

A 53 year old window cleaner from Bootle, was filmed lifting ladders despite telling the Department of Work and Pensions (DWP) he was disabled. Thomas Kenny was jailed for 8 months at Liverpool Crown Court after being found guilty of a £33,000 benefit fraud. Liverpool Crown Court heard that he had failed to notify the DWP that his circumstances had changed and that he had made a false statement to obtain the benefits.

New tax helpline and services for the bereaved

PEOPLE who have suffered bereavement and who need to contact HM Revenue and Customs (HMRC) will now find improved and streamlined processes from this month. Because bereavement can be a very difficult time, the department has created a dedicated telephone helpline and address box for people who need to contact HMRC about PAYE and Self Assessment matters relating to bereavement. Family members or personal representatives who phone HMRC about tax and bereavement will also be able to speak to a dedicated team of advisors. HMRC has, in addition, simplified its guidance and letters to customers to make the process of dealing with tax following bereavement more straightforward. After feedback from customers and tax specialists, the main form that customers use to finalise the tax affairs of anyone who has died, the R27, has also been redesigned to make it easier to complete. The new form is now available - R27 – Reclaiming tax or paying tax when someone dies. Stephen Banyard, Acting Director General of Personal Tax, said:- "We know that bereavement can be a very stressful and difficult time for family members. We want to settle the estates of customers who have died as easily and sensitively as possible. HMRC has been working closely with the voluntary sector and customers to improve the experience when dealing with the department after someone has died. It is vital that we communicate sensitively with people who have suffered bereavement. Our helpline, as well as the other changes that we will introduce over the next 2 years, will help us to do that."

Teenager remanded in custody over death of Hannah Windsor

ON Saturday, 19 May 2012 the body of Hannah Windsor, 17, from Birkenhead, was found near Bidston Hill Observatory at about 5:30pm. Hannah had been missing 3 days before her body was discovered. A post mortem found she died as a result of multiple injuries. A Wirral teenager, Adam Lewis, 18, has been remanded in custody accused of raping and murdering a teenage girl and will appear at Liverpool Crown Court on Friday, 25 May 2012. Lewis was also charged with arson after a fire at a house. It has been widely reported that the pair were in a relationship. Hannah's family, who reported her missing, were too devastated to speak to the media...

Emails to our newsroom

OVER 19 May to 23 May 2012, we have had an issue with our incoming emails. Sadly, we have had a massive increase of targeted SPAM emails being directed to our email accounts and as a result, some emails have been lost as a result. If you have sent us an email over that time frame and not had a response or found you could not send one to us, please accept our apology. If not time sensitive, please resend. The issue is now under investigation and we are operating again as normal. We cannot say any more at this time. Our emails to our newsroom are now fully working.

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