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Issue:- 31 January 2013

Vikings go into battle with the aid of STATSports...

WITH the countdown to Super League 2013 gaining momentum by the day, the Vikings are pleased to announce another new partner for the forthcoming season.

STATSports was established in 2007 by Alan Clarke and Sean O'Connor. They identified a need for a service model in the sport science sector within the elite sporting industry.

STATSports have built their global reputation on excellent support and service. The company provides a range of sports science services from GPS, fitness assessment, nutritional advice and database development to a whole host of sporting clients, on both a domestic and international level. This includes the likes of Manchester Utd and Everton FC, the England and Germany International Football teams, alongside the England RFU team.

The STATSports logo features on the reverse of the club's all-new playing and replica jerseys, and it will also have a presence on the Big Screen at the Stobart Stadium throughout the 2013 season.

Widnes Vikings' Strength and Conditioning Coach Clive Brewer, has a long association with STATSports, and first worked with them when he held the position as Head of Human Performance at the RFL. STATSports were commissioned to work with Tony Smith's England team in the 2009 Four Nations competition and it is a period Brewer remembers well, commenting; "Although GPS technology was used in the NRL at the time, we were the first International team of any code to use the technology live in training and games. The advantages that it could bring were obvious to us right from the start".

Brewer has brought that International thinking to his role at the Vikings, said:- "As a Performance Department, all our decisions are influenced by the information that is available to us, and Denis is keen that all our training is as closely planned and monitored as possible. STATSports have been instrumental in that, and the new Viper technology that we will be piloting with them will really help us move forward from the base that we developed last year. Despite limited financial resources, compared to many clubs, we were one of the few teams to have every player in every game monitored with GPS, and from the start of this year's pre-season we have been able to monitor every player in every training session, thanks to our partnership with STATSports. It is essential in this game that we are staying ahead of the competition and getting the most out of the players that we have. Our partnerships with both STATSports and Liverpool John Moores has allowed us to get a STATSports intern (Simon Evans) onto an M.Phil research degree at the University whilst working fulltime with the Vikings. This association will continue with Simon transferring onto a PhD programme at LJMU in 2013. The way that he can produce data enables us to accelerate the way that we can make quality decisions. What we are able to do in terms of monitoring the training loads and the players responses to this, has strengthened the links between the conditioning, medical and rugby aspects of the programme. Linking LJMU expertise with Dr Ronan McRuairi at STATSports (widely regarded as a world-leading expert in data analysis) will really change the way that we look at the information we obtain, and also how we are able to feed that back to the players in a meaningful way. This is something that the players have really bought into and we see as essential. The way to become the best at what we do is to work with those most knowledgeable in their fields of expertise - in this case, the experts at STATSsports and LJMU, as well as our in-house expertise through Simon. In the tough world of elite rugby league, we will be identifying problems that STATSports and LJMU will be able to solve and incorporate into the STATSports product development. It is a mutually beneficial relationship that will mean that both parties can deliver world-leading best practice moving forward."

Vikings' Head Coach Denis Betts was also keen to comment on the partnership, added:- "Our relationship with STATSports is massively beneficial to both parties. As a company, they get access to a high-end sporting environment and the vast amount of data that we collect and analyse from every player on a daily basis. This will allow them to further develop their elite software and equipment. From our perspective, we get to utilise and be at the cutting edge of, a highly sought after market leading analysis product.We are always keen to try something a bit different and would love nothing more than to see our stadium become an absolute hot bed of real-time data capture and analysis. This would offer us a greater insight into how best to use the time we have with our players and get the most from their energies. In time, these developments will also benefit the whole game, as the technologies that we are piloting become more widely available and the information available to the fans - bringing them closer to the action. This will certainly help us progress and by the same token, STATSports will also reap the rewards and learn how they can best utilise the information and procedures they already have in place and improve their elite products."

Redevelopment of NHS emergency department scheme commended for consideration

VINCI Construction UK performed to a standard 'beyond compliance' during the maintenance and delivery of an exceptionally clean and organised emergency extension scheme at the Royal Liverpool University Hospital. The live project has been awarded a score of 35.5 out of 40 from the Considerate Constructors Scheme (CCS); a national initiative established to improve the reputation of the construction industry.

The high score demonstrates the site team's commitment to the Code of Considerate Practice, which was assessed by a CCS monitor, in the areas of respectfulness, environmental conscientiousness, accountability, safe practice, responsibility, site appearance and project performance.

Mark Thomas, Regional Director, VINCI Construction UK, Building Division – North West, said:- "We are extremely pleased with the maintenance and delivery of this scheme. The high score reflects our commitment in identifying all measures which comply with the scheme's criteria and exceeding its expectations. With the high demand of AandE cases the improved emergency department will ensure seriously ill patients receive efficient and speedy access to treatment by the specialist emergency teams."

The £500,000 project, which was completed in November 2012, comprised four phases to extensively refurbish the existing resuscitation area in the emergency department and to convert the observation ward into a secondary, extended resuscitation area.

Training for World–Class Service

BUSINESSES in one of Liverpool's main shopping corridors are being offered free training to help it achieve an internationally recognised status in customer service.

The '1578' area, which covers Lodge Lane, Earle Road, Lawrence Road and Smithdown Road, is aiming to become a World Host Destination.

A number of businesses have to have front-line staff trained in customer service to qualify for the accolade.

The World Host Destination programme was developed in Canada and areas which achieve the status are recognised as proving excellent standards of customer service. Staff and volunteers at the London 2012 Olympic Games, who were recognised by people around the world as providing outstanding customer service, underwent the training.
Liverpool City Council with Liverpool Vision is supporting the training, by funding the course, for small businesses, charitable organisations and other stakeholders. Larger firms will be expected to contribute to costs.

The 1 day training courses, which will take place in February will teach:-

► The importance of excellent communication

► The skills of effective communication

► The lifetime value of a customer to the business

► An understanding of the value of retail to the UK

► The 5 key principle commitments that enable staff to go 'the extra mile'

Councillor Nick Small, Liverpool City Council Cabinet member for skills, enterprise and employment said:- "We are getting a very good response from business when we talk to them about the training. It is important that their staff take up this offer so we can achieve World Host Destination status. It will mean that the 1578 area is internationally recognised for the quality of its customer service and will help it attract more customers.

Training courses with accredited trainers are being held in conjunction with Academy One, Liverpool One's training arm.

To book a place on the course contact Kim Cooper via emailing:- kcooper@liverpoolvision.co.uk or calling:- 0151 600 2934.

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