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Issue:- 28 February 2013

Landlords in the CLASSroom

LANDLORDS and letting agents in Liverpool have been getting information and advice to help raise standards in the private rented sector.  The City Council's CLASS - Citywide Landlord Accreditation Safety Scheme; team has run the first in a programme of development courses for landlords and agents. It was held in conjunction with the North West Property Owners Association and presentations were given on:-

The law of agency
Fire safety in Houses in Multiple Occupation ( HMO's)

HMO and management regulations
Credit Unions – how they can help a landlord and tenant.

The course, which was oversubscribed, was attended by 28 landlords and agents, all of whom were presented with a certificate and the current Landlord Handbook.  "The feedback we have received was very positive and there is clearly a lot of interest from landlords in getting advice and support. We want to work with landlords and help drive up standards in this sector and those who have joined CLASS will get the information they need to help them manage their properties to a high standard.  The council has agreed a 10 point pledge to encourage good landlords and these courses are a way in which we can help landlords to improve standards." said Councillor Ann O'Byrne, cabinet member for housing.   Landlords and letting agents can join CLASS for free and benefits include : discounts on mandatory HMO licence fees, free promotion on the council's website and access to advertise properties on Propertypool Plus. For more information call:- 0151 233 8266 or by email.

 

The adoption of a Liverpool Standard for private rented housing in the city which will include minimum standards based on the Decent Homes Standard and also best practice in the management of tenancies.

A re-launch of the Landlord Accreditation scheme, publicising the benefits of the scheme and targeted at particular sectors of the private rented sector such as new landlords. Greater public access to, and promotion of the list of accredited landlords highlighting their 'beacon' status will be provided.

Incentives for good landlords will be available for those achieving the required standard. These could include access to funding available in renewal areas and for bringing empty homes back into use; access to Propertypool Plus for advertising vacant properties and availability of the tenancy bond scheme.

A 'Scores on the Doors' service will be developed in which prospective tenants can enquire whether landlords are registered, accredited, licensed (if an HMO) or a member of a recognised landlords organization. This could be developed further to include a 'rate your landlord' facility where current and former tenants can post comments about the quality of accommodation and service provided by their landlord.

A confidential freephone line where people can report unregistered or poor quality landlords. This would trigger an investigation from the enforcement team.

Dedicated web pages for Liverpool landlords will be established to publicise the Liverpool Standard, the accreditation scheme and general news items of interest to landlords.

A Landlords Advisory Group comprised of landlords and also lettings and managing agents will be formed.

A Rogue Landlords Hit Squad will seek out and investigate poor landlords and take appropriate action.

A feasibility study and consultation will be undertaken on a Citywide Selective Licensing Scheme.

Small firms need same protection as domestic energy consumers

THE energy regulator Ofgem has announced a series of measures offering greater protection for households in the energy market – leading the Federation of Small Businesses to call for similar protection for struggling small firms.

Under the plans energy suppliers will be forced to review the tariffs they offer domestic customers, including restricting the number they provide to four per fuel type and providing information about the cheapest deals available, even if they are from a competitor. Suppliers which treat customers unfairly will face fines under the new rules.

The FSB is arguing that small firms, which often struggle to switch suppliers as a result of 'rollover' contracts imposed with little or no notice, tying them in to unfair contract terms, are also significant energy users and so should be offered the same protection as domestic customers.

FSB research has found that 1 in 4 small firms had been rolled over without their knowledge and an overwhelming 82% of respondents said they would support the abolition of rollovers.

John Allan, Chairman of FSB Merseyside, West Cheshire and Wigan said:- "Small businesses are important energy consumers and so should be offered the same protection from suppliers as domestic customers are receiving. When we talk about small business finance mounting overheads, such as energy costs, are often overlooked but keeping costs down is central to maintaining a healthy cash flow. It is essential that businesses can proactively control these costs by switching suppliers to better deals, but certain practices, particularly imposing rollover contracts, leave them with inflated bills and little room to do anything about them. The best advice for small business owners is always to shop around for a better deal, but Ofgem has to put in place the same protective measures as for domestic customers to allow them to shop around the energy market."

The FSB is supporting the Micro Business and Energy Contract Rollover Private Members' Bill, tabled by Caroline Lucas MP, which had its second reading in the House of Commons on Friday, 25 January 2013.

The Bill aims to tackle rollover contracts and the practise of locking small firms into un-negotiated and often more expensive terms for a full 12 months. If passed it would limit this to 30 days, helping to deliver a fairer energy market for micro businesses.

The Federation is to field questions on energy costs at the first of a series of free panel events being held to discuss and provide information on all aspects of small business finance and funding. The event taking place next Monday, 25 February 2013, at the Old Printworks, Park Road, Ormskirk. For more information and to submit a question for the panel business owners should visit the FSB website.

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