Hope and Glory Festival Fiasco
THE Hope And Glory festival came to Liverpool with big
promises and for some, the event was a fantastic event until it was mysteriously
cancelled, sometime on the Saturday Night or early Sunday morning, 6 August
This followed a series of bizarre outbursts posted on the official Hope and
Glory Festival Twitter page, that has since been removed along with the events
Facebook Page. Festival organisers, who come from Staffordshire are reported to
have said they had cancelled the event because "they had felt
that they could not ensure Sunday would be a safe event." That followed
on from reports of overcrowding, long delays for artists and acts getting axed
last minute, like Charlotte Church, who was due to perform on the Saturday, but
then got cut from the line up after she had arrived back stage!
As the news broke on Sunday morning about the
event being cancelled, many took to both Twitter and Facebook to voice their views.
When festival goers arrived to the event on Sunday, they were only turned away.
asked how to get refunds, no one could tell them anything other
than to go to the Festival Website and contact the Ticket Providers for more
Our Photographer Jo, who was attending the event, said:- "I could not see what the issue was that lead
to the cancelation on Sunday. All I could see was a fantastic atmosphere and the
normal issues that events like this have. I arrived back on Sunday, ready for a
fantastic last day, only to be told it had been cancelled. I think that is why
it was such a shock to many to find out this way, that it had been cancelled."
We would like to point though, that Liverpool did stepped up, once again, as
many of the City's venues stepped in to help accommodate the many artists and
fans who were left without places to go. It was also fantastic to see so many
of the big name acts saying that they still love City and that it's not the fault of
Liverpool that this event had been pulled...
Because of the collapse of the event, even dismantling of it was also fiasco in
itself. Clearing of the site was taking longer than planned and has had a major
impact on the World Museum and the Walker Art Gallery, blocking access to the
By the end of the week, people where still on
Twitter dubbing the event as "The most shambolic
festival in history" and also venting frustration
about the lack of forthcoming refunds. With still no proper communication
from the Staffordshire based firm, all Twitter Pages and Facebook Pages
disappearing, people where getting more and more upset. We did find that
on the event's
website, within the ticket conditions page,
it says to email them via:- Tictickets@HopeAndGloryFestival.Co.UK for exact instructions, it
also says contact:- Hello@tinyCOW.co.uk to request a refund. Please let us
know if you have managed to get a reply via these email addresses, and got your
Despite Skiddle, an online ticket sales
service, not have any involvement in
the organisation of the event it appears that Ben Skiddle, Co-Founder of Skiddle,
has also felt the same way as many of the Twitter and Facebook users. He
Tweeted on Friday, 11 August 2017:- "Today Skiddle put our customers 1st,
and reimbursed a cancelled festival out of our own pockets. The event organisers
should be ashamed." Adding:- "It's far too early to cause utter
chaos, then hide behind a Ltd company. Ticket agents picking up the pieces
despite no wrongdoing." If you got tickets via Skiddle and want to apply
for a refund, please send them an
email along with your order ID, within 7
days. They will be offering all Sunday ticket purchases a full refund and a 50%
refund to cover weekend ticket holders.
At this point it looks unlikely that any money
will go to Manchester bomb victims, as pledged, by the event organisers, Hope
and Glory Festivals Ltd. from Lichfield, Staffordshire, as well.
It is unclear as of yet what went wrong, but it has seriously damaged
Liverpool's good reputation to deliver amazing events, despite not being run by
a Liverpool based firm. Liverpool City Mayor Joe Anderson has since promised
that Liverpool City Council will be fully investigating what went wrong. Also
the leader of Liverpool's Liberal Democrats, Councillor Richard Kemp, has asked
that the City Council deliver a "full report" that should be made
public, focused on the problems, if any, that lead to the cancelation.
One reader said:- "Companies House
website makes for interesting reading, as it
says that on Samantha O'Hanlon was a Director since 19 October 2016, but
Resigned on 10 August 2017. Lee O'Hanlon was then appointed as a Director, on 9
August 2017. The only other Director of Hope and Glory Festivals Ltd. who where
putting this event on was Iain Kerr, who was appointed as a Director on 19
So what are your views on the shambolic cancellation? Please email us to:-
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