The National Trust in Formby are looking for a new:- 'Welcome and Service Team Member' and it could be you!

THE National Trust in Formby are looking for a new:- 'Welcome and Service Team Member' to join the team. the post is for a fix term, running until:- 3 October 2026. the National Trust have said that:- "We're looking for a Welcome and Service Team Member at Formby! As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit."

The National Trust wants someone who is customer focused with an understanding of the importance of great service. This is an ideal job for anyone who is a team player, who can also use their own initiative. We are also told that those applying must be well organised and adaptable, willing to learn new skills, and must have a positive attitude.

should you be accepted, you will work according to a 2 week rota. In Week 1, you will work 3 days, and in Week 2, you will work 4 days. Shifts are from:- 9 am to 5 pm (including a lunch break). Weekend and Bank Holiday working is required.

The hours advertised for this role is reflective of 12 months, however the actual hours you'll be required to work for this role are 345 hours across the term of your contract. The amount of hours you work each month may vary, however your salary will be paid in equal instalments each month.

For this role, you'll need to complete an online assessment instead of using a CV or online application form. This will help the National Trust team in Formby to understand more about your strengths and give you more information on the role.

If you are unaware, Formby attracts over:- 1.1 million visitors annually, to this dynamic, highly designated and much loved coastal site. the job is not without its challenges.

The National Trust in Formby added:- "We're looking in detail at how we best care for the nationally and internationally important dune system, the woodland, and rare species such as:- Sand Lizard, Natterjack Toad and Red Squirrel, as well as the cultural history of this special place. Joining the Welcome Team, at the National Trust Formby site, you'll report to the:- Welcome Manager, and be part of a friendly, supportive team who take pride in greeting every visitor with warmth and enthusiasm. Each day brings the chance to share your knowledge, help others discover the fascinating stories of our site, and make every visit memorable. We're a team that looks out for 1 another and takes pride in getting on with the job, whatever the day brings. If you enjoy learning, talking to people, and delivering excellent service in a down to earth, supportive environment, you'll feel right at home. Our work revolves around:- creating great experiences, answering questions, assisting with requests, and making sure every visitor has the information they need to enjoy their day. Providing a warm welcome and sharing information, you'll help visitors make the most of their day. You'll be promoting membership and supporting fundraising efforts, inspiring visitors to get more involved or donate. The role involves being on your feet for much of the day, carrying out light physical tasks and manual handling. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. The National Trust has the motto that is:- 'For everyone, for ever' and this is at the very heart of the charity. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too."

The salary is:- �13.25 per hour and the package includes:-

Substantial pension scheme of up to 10% basic salary.
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme.
Season ticket loan.
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as:- gym memberships, shopping discount codes, cinema discounts.
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible.
Employee assistance programme.
Free parking at most Trust places.

Closing date for applications is:- 7 June 2026. To apply for this vacancy simply click here:- Careers.NationalTrust.Org.UK.

If you need any help with your application, due to technical difficulties, please call the Trust on:- 03702400274, or email them at:- RecruitmentEnquiries@NationalTrust.Org.UK.

If you require an adjustment to the application process, for example due to disability or medical condition, please call:- 03702400274, or email:- Adjustments@NationalTrustJobs.Org.UK, and they will support you as best as they can.

Please note that the National Trust reserves the right to close applications early and so they are encourage anyone interested to apply for this position as early as possible.

The Job Reference is:- 'IRC176291.'

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Sun Shines Bright On 1,650 Running For The 97 In Liverpool

THE sun shone bright in Stanley Park, on:- Saturday, 23 May 2026, as runners turned out in force for community legacy event Run For The 97.

More than 1,650 adults and children walked, jogged, and ran to honour the 97 Liverpool Football Club fans lost at Hillsborough in 1989.

This was the 12th staging of the community legacy event, supported by both the red and blue sides of the City.

The event took place in Stanley Park, located between:- Liverpool FC's Anfield Stadium and Everton FC's Goodison Park, the new home of Everton Women.

The 5K participants collected their commemorative T-shirt on event morning to wear for the fun run; showing everyone coming together as one. This was followed by a 1 Mile fun run.

Runners had travelled from:- Ireland, Denmark, Norway, and Switzerland to take part.

This year, more than 100 virtual runners also took part across the world. They were sent their run number, T-shirt, and medal ahead of event day so they also take part on the same day. International participants took part in Australia, Canada, Demark, Germany, Hong Kong, Singapore, and the USA.

Run For The 97 was 1st staged in 2015, as a positive inclusive event to celebrate the lives and honour the 97 Liverpool Football Club fans who died at:- Hillsborough, on:- 15 April 1989. Last month marked 37 years since the disaster.

The event also remembers the families of The 97 and the survivors, who have since tirelessly fought for justice with the utmost dignity. They continue to campaign for a Hillsborough Law.

The official charity partners are:- Jamie Carragher's 23 Foundation; Liverpool Football Club's official club charity LFC Foundation; and Stanley Park junior parkrun and its 3 sister parkruns at:- The Mystery Park in Wavertree, Derby Park in Bootle, and Norris Green.

Hillsborough family members and justice campaigners included:- Margaret Aspinall, Steve Kelly, and Sue Roberts; they have all been involved in Run For The 97 since the very beginning. They continue to spearhead the Hillsborough Law campaign.

Margaret Aspinall is the former Chair of the now disbanded Hillsborough Family Support Group (HFSG), she lost her 18 year old son James, at Hillsborough. Steve Kelly lost his brother Michael, aged 38. Steve helped to create and shape the event. Sue Roberts, former HFSG Secretary, lost her 24 year old brother Graham.

Former Liverpool Football Club players Jamie Carragher, Chris Kirkland, and Sammy Lee all supported the event.

Guests also included:- Nicola Carragher, wife of Jamie; Matt Parish, CEO of the LFC Foundation; Liverpool City Region Metro Mayor Steve Rotheram; and Ian Byrne, Labour MP for Liverpool West Derby and co-founder of Fans Supporting Foodbanks.

Dennis Adelsberg, aged 96 from Ormskirk, is a regular at Run For The 97. He missed last year's event due to a broken leg. But he was determined to be back for 2026. Family members joined Dennis for the 5K fun run.

As part of the community legacy aspect, runners were invited to donate non-perishable food items to Fans Supporting Foodbanks.

Rock Choir Liverpool were in fine voice as they entertained runners on the 5K route as they passed the Isla Gladstone Conservatory.

Run For The 97 is organised by BTR Liverpool; the leading organisation for creating, managing, and delivering headline running events across Liverpool City Region.

Football club anthems of Liverpool and Everton, You'll Never Alone and Z Cars, rang loudly from the stage, followed by a minute's applause to honour the lives of The 97. The Hollies with He Ain't Heavy, He's My Brother played as runners crossed the start line.

The 5K accessible route took runners through:- Stanley Park, along Walton Lane, Priory Road, Arkles Lane, back into the park before passing the:- Eternal Flame, on 97 Avenue, at Anfield Stadium, before heading to the finish line in the middle of the park.

The junior parkrun team hosted a warm up ahead of the 1 Miler, before youngsters set off on their own fun run to the sounds of The Farm's Altogether Now.

The entry fee pays to stage and deliver all aspects of the event including:- run numbers, T-shirts, medals, virtual entries, event day staging, safety measures, and runner facilities.

The event provides a platform for participants to fundraise or to make a 1 off charity donation. Since it was 1st staged, Run For The 97 has helped to raise over �45,000 for good causes in the City.

The trio of beneficiary charity partners:- Jamie Carragher's 23 Foundation; LFC Foundation; and Stanley Park junior parkrun; support the vision of creating a legacy to honour The 97, while ensuring local communities benefit through their work. Funds raised will be split equally between the charities for vital community outreach programmes.

For a 2nd year, fundraisers The Red Indians presented a cheque on stage for a generous amount totalling:- �1,020.97

The official fundraising Just Giving page can be found at:- JustGiving.Com.

Alan Rothwell, BTR Liverpool Founder, commented:- "This is the:- '12th Run For The 97' and each year it becomes more poignant. Over the years we gotten to know a number of Hillsborough family members, we recognise familiar faces who return year after year, and it's important we keep educating the next generation through sport. The sun was most definitely shining bright for The 97. Stanley Park was a sea of red T-shirts all walking, jogging, and running for an incredibly special reason. As a City, red and blue standing side by side, Hillsborough is something we will never forget. Run For The 97 embodies everything that Liverpool stands for; camaraderie, compassion, pride, and strength. And once again we witnessed that in abundance. Please donate to the Just Giving charity fund to help the charities continue their vital work in our local communities; Jamie Carragher's 23 Foundation, LFC Foundation, and the group of 4 junior parkruns in:- Liverpool and Bootle. Education, wellbeing, and supporting community projects is a powerful legacy in the name of The 97."

Run For The 97 has continued every year since 2015. During the pandemic it went ahead as a virtual run in 2020 and 2021, ensuring people could still support the cause and fundraise.

The BTR Liverpool annual calendar of competitive races and fun runs take place between March and December. The portfolio also includes:- the Liverpool Half Marathon, Liverpool Santa Dash, Mersey Tunnel 10K, Women's 10K and 5K Liverpool, and Wirral 10K.

In 2025, BTR Liverpool and its successful portfolio of events was acquired by Run For All. Mass participation events company Run For All is wholly owned by the Jane Tomlinson Appeal, and continues to honour her ongoing legacy.

Next up in the BTR race portfolio is the:- 'Port Sunlight Road Race 10K and 5K' on:- Sunday, 7 June 2026.

For full details about the event visit:- BTRLiverpool.Com.

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The National Trust in Formby are looking for a new:- 'Welcome and Service Team Member' and it could be you!

Sun Shines Bright On 1,650 Running For The 97 In Liverpool