drivers praise Highways Agency Traffic Officers
TRAFFIC Police, a patrolman
for one of the country's biggest recovery clubs and a worried mum
were among the region's motorway users praising the work of Highways
Agency Traffic Officers this summer.
Bosses at the Highways Agency's Regional Control Centre at
Newton-le-Willows, headquarters of the North West Traffic Officer
Service, are delighted at compliments from motorway users as the
service gets into its 6th year following its launch in September
Merseyside roads policing officer David Grainge wrote to the
Highways Agency praising the work of Highways Agency Traffic
Officers Alison Courtenay and Anthony Gould after they helped out at
a complicated break down on the M6 near Preston in August.
Constable Grainge's daughter is severely disabled and the family was
heading for a weekend holiday when the breakdown happened, forcing
the group to seek refuge in the hard shoulder of a slip road.
Alison, who lives at Leyland, and Anthony who is from Preston,
helped protect the family's vehicles to enable Constable Grainge's
daughter to be swiftly and safely transferred and get the holiday
party away on the move again.
Constable Grainge said:- "I have spent nearly all my life as a
police traffic officer and I have helped many motorists but it is
quite a different experience being the one who needs help. The
professionalism and understanding displayed by these 2 officers is a
credit to the Highways Agency. They made a potentially horrendous
experience into one that was managed quickly and safely with minimum
Operations Manager Ian Baron, in charge of the Samlesbury outstation
in Lancashire where Alison and Anthony are based, said:- "Our
traffic officers always make an assessment of the circumstances
surrounding a breakdown and as well as issuing safety advice can
offer extra assistance and reassurance to vulnerable motorway users.
In this case it was important to get everyone away from the hard
shoulder of the slip road as quickly and as safely as possible.
Alison and Anthony were only doing their jobs but it's always
heartening to get such feedback - especially from someone like
Constable Grainge with all his years of experience on the motorway
network. We are very grateful he took the trouble to write and thank
Traffic Officers from Knutsford outstation in Cheshire rode to
accident-stricken customer Lesley Wardle’s rescue in late August -
providing safety advice and reassurance – after her car was involved
in a collision with a truck on the Southbound M6 near Sandbach.
Writing to thank the Highways Agency Lesley said:- "The 2
Traffic Officers were exceptional and so supportive in sorting out
the mess. They were brilliant and kept me from falling apart."
2 other Knutsford Traffic Officers, Dave Spennatti of Chorley and
Kevin Warlow from Bretton in Flintshire, were praised by GP Tom
Stewart and his wife Beryl after their car suffered a puncture in a
precarious position on the M6 between Knutsford Services and the
exit slip for the A556.
Dr Stewart said:- "Fortunately, I was able to drive onto the
hard shoulder and within five minutes Dave and Kevin were on the
scene - and we are very grateful for the advice they gave us, their
concern for our safety and their courtesy at all times. They both
deserve to have their excellent service noted."
Other customers - among them a couple with children whose car
suffered a flat tyre near Thelwall Viaduct and an RAC patrolman
recovering a vehicle from the M56 - have also written to thank
Traffic Officers for their words of help, advice, reassurance and
sometimes protection over the summer.
John Rimmer of Southport was helped by traffic officers in Cumbria
after his car suffered a puncture long the M6 near Penrith back in
May. He wrote praising the ‘top class’ Traffic Officers who arrived
on the scene to advise him as well as the control room Traffic
Officer in the Regional Control Centre at Newton-le-Willows who
answered his call for help from an emergency roadside telephone.
And another driver, Patrick Riley, told how he was ‘shocked' after
finding himself in lane one of the M62 outside Manchester in July
following a puncture. Mr Riley praised Traffic Officers Pam Brides,
from Tyldesley and Dave Taylor from Warrington, saying they deserved
awards for the calm - and calming – way they dealt with the incident
in traffic. Pam and Dave, from the Rob Lane outstation at
Newton-le-Willows in Merseyside, towed the vehicle into a nearby
works unit before informing Mr Riley’s recovery club.
Concerned mum Rae Ford said she was 'overwhelmed' by
the help her 23 year old son, Ben received when he was involved in
an accident leaving the M56 for the A5117 in Cheshire.
The incident was attended by Knutsford team manager Nick Jones, who
comes from Haslington near Crewe and Traffic Officer Dave Smith of
Congleton. Mrs Ford said:- "They stood the whole time in the
pouring rain waiting and keeping our spirits up and even making us
laugh - in spite of the severity of the situation - as we waited for
the recovery truck. I began to appreciate what qualities the
Highways Agency has in its traffic officers and even when I thanked
them they just said they were doing their jobs and were happy to be
helping people in difficult situations like this."
John McTaggart, Regional Operations Manager, in charge of the North
West Traffic Officer Service, said:- "I am sure all our
Traffic Officers would say the same: we are all just doing our jobs
to keep motorway users safely on the move. Having said that, it is
always gratifying to receive compliments from some of the thousands
of customers we are out there helping around the clock, every day of
Local Girl Takes boohoo.com Real
Women Competition by Storm
LAST month, leading fashion
e-tailer boohoo.com launched their search for real women in the UK
to become a brand ambassador. The competition was fierce and 11
finalists made the cut culminating in a final round taking place in
Manchester on Friday, 28 October 2011. Liverpool-born Tiwonge Gondwe,
23, is one of the lucky 11 who impressed the panel of celebrity
judges with her vivacious personality and fashion style. Coronation
Street’s Michelle Keegan (Tina McIntyre) and Ryan Thomas (Jason
Grimshaw) and also X-Factor’s Mischa B were just three of the
celebrities that the contestants had to impress. Tiwonge’s
fashion icon’s include Marilyn Monroe, Jill Scott, Lauryn Hill and
Solange Knowles. Her fashion motto is to strive to stand out, not
blend in and wear clothes that suit your personality.
Tiwonge has always been interested in fashion but recently got the
courage to wear what she really likes after gaining positive
feedback about her style choices from peers. Tiwonge enters the
competition with no prior modelling experience but the judges were
amazed at her confidence and presence. For Tiwonge winning the
modelling competition would help her future career choices:-
"The competition is an amazing opportunity and my career aim is to
be a fashion stylist so this would be a great first step. I also
think I would make a great brand ambassador as a plus size model."
Celebrity TV DIY
Expert Craig Phillips Big Birthday Bash!
Photographs by Ian
LIVERPOOL has been packed
full of celebrities this last week, and many of them popped in to
wish Liverpool's very own, Craig Phillips, a Happy Birthday... He
was Big Brother’s first winner and has go on to bigger and better
things... Prior to the reality TV series, he ran his owned building
company. From his TV status and his background as a builder, he
moved onto DIY programmes as presenter and expert. Not only that,
but he also found time to make a Christmas single and returned to
the Big Brother family earlier this year, in order to appear in
trailers to plugging the shows move to Channel 5. the night was full
of the unexpected, as any old conventional birthday card would have
been far too traditional for this colourful event, held at
Liverpool’s swanky Park Hotel, Aintree. One of the many highlights
was a birthday cake, 'The the Power Drill Sponge'
Ryobi Tools. Craig said that:-
"I am was looking forward to my birthday party and what a night it
was... I would like to thank all of those who have supported me in
organising it! This list is so ling but these are just a few names I
can think of... Sorry if I missed you out!
Sitting Pretty Covers,
Sika, Daytona Lights,
Abraham, Victoria Jones,
Scott Wright & Band, Blind Mikey DJ, Laurel and Hardy, The amazing
Happy Birthday Craig from us all
at Southport & Mersey Reporter.