cycle win for Liverpool Women's Hospital as they aim to fight
LIVERPOOL Women's Hospital
has scooped 2 Merseytravel cycling awards; highlighting how
seriously they are taking sustainable transport in the workplace and
tackling obesity within the NHS.
Merseytravel recently hosted a 5 week Cycle to Work Challenge to
raise awareness of the benefits of this mode of travel as a valid
option to get to and from work and to increase the numbers of
Not only did Liverpool Women's Hospital win the Best Company title
for clocking up 418 miles between them, their Environmental Manager
John Foley was named the Most Improved Cyclist for setting new goals
and beating his own personal best.
57-year-old John from Litherland is an advocate for cycling and
commutes to and from work on his bike. He said:- "I try to
lead by example; I love cycling to work for so many reasons, it
de-stresses me, it keeps me fit and it saves money too. I am
constantly reiterating the benefits of cycling to our staff and it
seems to be working. Over the last 12 months I've seen a marked
increase in staff taking up cycling because they see it as an
efficient way to get around.
The NHS has just been in the headlines for encouraging its own 1.35
million staff to take out gym memberships and lead healthier
lifestyles in a bid to fight obesity. This is something we strongly
advocate at Liverpool Women's Hospital as we work to promote a
healthy workforce. Merseytravel have been fantastic in helping us
achieve this goal by giving us vital support in promoting
Merseytravel has given the hospital help in a number of ways,
including bespoke advice, grants to install new bike facilities and
training courses to increase the confidence of staff.
Cllr Liam Robinson, Chair of Merseytravel, said:- "It's
fantastic to see that our support is helping organisations like
Liverpool Women's Hospital achieve their vision of getting more
staff cycling to work and encouraging them to stay fit and healthy,
which ultimately helps the NHS in its fight to address obesity. We
realise that one size doesn't fit all though, which is why we have a
dedicated team who are able to offer tailored solutions to help
organisations meet their goals and promote greener travel in the
What the cyclists at Liverpool Women's
► "I don't actually drive so cycling
is perfect for me; I find it so much more convenient. Now that my
daughter is getting older I've invested in a Tandem bike so that we
can travel together. It's a great way to get around." Breastfeeding Peer Support
Officer Hannah Chapman, 35, Sefton Park.
► "It was John who got me into
cycling taking part in charity rides. I was scared to ride on the
roads to work but after taking part in a safety training course, I
have the confidence to do my 26-mile round trip to and from Rainford." Research Nurse Viv
Sutton, 55, Rainford.
► "I wanted to do something epic to
celebrate my milestone birthday and put in for a triathlon, which
got me into cycling. Having a baby put stop to that for my 40th, but
I've continued to ride my bike and while I don't cycle to and from
work, I do it in my spare time to keep fit. It's also a lovely way
to both spend time by cycling with family and friends; or escaping
and having some me time healthy." Volunteer Services Manager Gina Barr, 42, St
► "I started cycling for the
hospital's charity rides but following John's motivational
leadership I started to think it would be just as easy to ride to
work. It's great; I don't have to face traffic jams, I can unwind
after a hard day at work, it keeps me fit and I have reduced my
travel costs. I would recommend it to anyone."
Marketing and Communications Manager Mark Roberts, 31, Wallasey.
For more information about cycling support or to sign up to
Merseytravel's Employers Network, which offers bespoke consultancy
support to enable smarter travel to work, please visit:-
receives second fewest complaints nationally in NHS
THE health trust that
provides specialist cancer care for people in Merseyside and
Cheshire received the second fewest complaints in the NHS in England
from patients and relatives between April 2013 and September 2014.
The Clatterbridge Cancer Centre NHS Foundation Trust received just
19 complaints, coming second only to the Royal National Orthopaedic
Hospital NHS Trust which had 12. Papworth Hospital NHS Foundation
Trust came next, with 48.
The figures are published 26 November 2014 in a report by the
Parliamentary and Health Service Ombudsman, an independent body that
investigates cases where complainants are not satisfied with the
response they get from the NHS.
The Clatterbridge Cancer Centre, which provides specialist treatment
to a population of 3.2m people across Merseyside and Cheshire as
well as carrying out ground breaking research and clinical trials,
prides itself on putting patients and their relatives and carers
first and aims to provide the highest standard of care every time.
It is consistently one of the best-rated trusts in England in
national patient surveys and the Friends and Family Test, which asks
patients whether they would recommend their healthcare provider.
The Trust also welcomes feedback from patients and relatives/carers,
however, and encourages people to complain if they are dissatisfied
with any aspect of their care.
Helen Porter, Director of Nursing & Quality at The Clatterbridge
Cancer Centre, said:- "Patient feedback is incredibly valuable
in helping us provide the very highest quality of care. It tells us
how we are doing and where we can improve. We are absolutely
thrilled that we received the second fewest complaints in the NHS in
England because we want every patient to feel they received the very
best care from us. It's equally important, however, that people do
complain to us if there is any aspect of their care that they're not
satisfied with. We really do value feedback; positive and negative;
so we can address any issues and continually improve the care we
The Ombudsman did not uphold any complaints referred to it about The
Clatterbridge Cancer Centre in the reporting period.
National Award for Heart and Chest
LIVERPOOL Heart and Chest
Hospital was recognised at the Chief Nursing Officer Summit this
week for improving the experience of care for patients and families.
Hosted by Chief Nursing Officer for England, Jane Cummings, the
event for senior nurse leaders from across the country incorporated
an inaugural 'Compassion in Practice Awards' ceremony.
As the country's leading hospital for overall patient care,
Liverpool Heart and Chest Hospital won the prestigious award for
embedding Compassion in Practice into its ways of working.
The judging panel, which included representatives from NHS England,
NHS Employers, front line healthcare staff and a patient
representative, identified that the hospital had delivered
demonstrable improvements to patient experience, by taking
Compassion in Practice right to the core of the organisation.
It was also noted that the hospital provided evidence of learning
from patients and patient experience data, particularly for
vulnerable or seldom heard patients
"We are honoured to receive such a prestigious national
member of staff here at Liverpool Heart and Chest Hospital is
committed to delivering excellent, compassionate and safe care for
every patient, every day.
We are delighted that the judging panel have reognised this,
alongside our approach to patient and family centred care and our
ongoing care of patients whose family members have dementia."
said Jane Tomkinson, Chief Executive.
The awards, organised by NHS Employers, took place in Manchester on
Tuesday, 25 November 2014. They brought together NHS organisations from
across the country and provided an opportunity to celebrate a number
of outstanding organisations, teams and individuals.
For further information about patient and family centred care at
Liverpool Heart and Chest Hospital, please visit:-
For further details about the Chief Nursing Officer Summit, please