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Weekly Edition - Published  17 January 2016


Local News Report - Mobile Page


As freezing weather hits Southport, British Gas predicts a rise in household appliance breakdowns

WITH temperatures expected to dip below freezing (-1 degree Celsius) this week, British Gas has predicted a surge in engineer visits to repair broken boilers or fix issues with appliances across Southport.

Across Merseyside the Home Services provider is predicting to visit more than 1,600 homes to help people experiencing a problem with their household appliances. UK calls are predicted to rise by over 22% (from 234,126 to 287,335) when compared to the same period last week.

To ensure it can meet this increased demand for support, British Gas has upped the number of staff in its call Centres for the winter months and has 10,000 engineers ready to go out to customers who might be experiencing difficulties.

British Gas has an in house meteorologist, whose role entails monitoring up to 30 different weather stations across the UK and reviewing the number of jobs British Gas has attended to in the past. By keeping an eye on sudden changes it is possible to make sure there are engineers prepped and ready to go out to customers as quickly as possible.

Peter Knowles, a British Gas engineer serving homes across Merseyside, said:- "Our top priority is to keep our customers' homes warm, safe and working during the winter months. As Southport prepares for a cold snap and potential snow fall, we are on standby to reach customers' homes quickly if anything goes wrong."

Practical advice....

1. Love your boiler - Check to make sure that your boiler is working properly before the cold sets in. The older your boiler, the more inefficient it will be. If you have a pressure gauge make sure the boiler is at the right pressure and top up as necessary.

2. Bleed your radiators - to make sure they are working properly. If your radiators have cold spots, this means you have air in the system, so you will need to bleed them to get them working efficiently.

a. To do this, turn the system off and then turn the radiator key until the air stops and water runs consistently. Once you have turned the system back on, the problem should be solved.

b. Bleeding your radiator may result in pressure dropping. If you have a pressure gauge make sure the boiler is at the right pressure and top up as necessary.

3. Block the breeze - Make sure all of your home's windows and doors seal properly to stop warm air escaping. For those that don't, fitting draught excluders, which you can buy from most DIY stores, is a quick and cheap way to cut down on your energy bills.

4. Save money on bills by insulating your home free of charge - If your home is suitable, you could save your cash by getting your cavity walls insulated and your loft insulated. Find out more here.

To pick up some extra tips to help keep your home warm and working this winter, click on here.


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