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	 Emergency Department 
	very busy; please only attend if you really need to 
	  
	DOCTORS and nurses at the Royal Liverpool University 
	Hospital are urging the people of Liverpool to think about whether they 
	could be treated elsewhere before coming to the emergency department and are 
	asking for their support during this busy period. 
	All Hospitals are experiencing increased 
	attendances.  Dr Tom Wiles, emergency medicine 
	consultant, said:-  "We are seeing large numbers of patients and the 
	department is very busy. There are many other ways of getting the healthcare 
	you need and many illnesses and injuries don't need to be treated in a 
	hospital. There are lots of good support services out there, including NHS 
	111 and your GP.  There are lots of very unwell people who do need our 
	care and treatment. We really need the support of the people of Liverpool to 
	allow us to look after the people who need us most. Please think about 
	whether you really need our care and treatment."  There are a range of different healthcare providers in Liverpool that people 
	can access if they have concerns about their health. 
	 
	Also Southport and Ormskirk  hospitals have reported to 
	us that they have been A&E attendances were up 17% on Sunday against the 
	previous 6 weeks and up 20% in January against the same month in 2015. 
	"Please use A&E wisely and think carefully before attending hospital. We 
	are experiencing extremely high demand for beds. You don't need an 
	appointment at A&E but we make an assessment on arrival and, depending on 
	how urgent treatment is needed, you may have to wait. The triage nurse or 
	clinician may also signpost you to a different health care provider such as 
	your GP, dentist or pharmacy." Jeanette 
	Abraham, Associate Director of Operations. 
	Here's a guide to local health services:- 
	
	 
	Your Local GP 
	 
	Your GP should be your first point of contact for non-emergency illnesses 
	you can't treat yourself. Your GP is available from 8.00am to 6.30pm 
	weekdays, with same day appointments available, if necessary. Many GPs 
	across the city are offering more appointments during the winter period. If 
	you don't have a GP, you can register with your local surgery. If you're not 
	sure where this is, you can find out
	
	
	online or by calling:- 0300 77 77 007. 
	
	 
	GP Out of Hours Service 
	 
	If your local surgery is closed, you can still see a GP with the GP 
	out of hours service; just contact your local practice and your call will be 
	re-directed. GP out of hours services in Liverpool are provided across the City. Most of the doctors who provide this service also work in local 
	practices. It's very likely that you and your family will be seen and 
	treated more quickly using the out of hours service than if you were waiting 
	to see a doctor in A&E, especially at busy times. 
	 
	You can also access treatment quickly by considering 1 of these 
	alternative options:- 
	
	 
	►  NHS 111 
	 
	When you need medical help or advice fast, but it is not a 999 emergency, 
	you can also call the NHS 111 service. NHS 111 is available, 24 hours a day, 
	365 days a year and calls are free from mobiles and landlines. 
	
	 
	►  
	NHS Walk-In Centres 
	 
	Walk-in centres provide treatment 365 days a year for illnesses that you 
	can't treat yourself and there's no need to book an appointment. Opening 
	times and locations are
	
	here. 
	
	 
	►  
	Pharmacy Services 
	 
	Your local pharmacy can offer free, confidential and expert advice on a 
	range of health issues. They can help you prepare for many of the common 
	illnesses like coughs and colds and ensure you have a well stocked medicine 
	cabinet over the holiday period. 
	
	 
	►  
	NHS Choices Website 
	 
	You can find a wealth of advice about hundreds of health conditions, details 
	of GPs, pharmacies and dentists in your local area by visiting the NHS 
	Choices 
	
	website.  
	Southport and Ormskirk Hospital added:- "A&E is for 
	only for medical emergencies and people facing life threatening 
	conditions such as serious accidents, serious burns, breathing problems, 
	heart attacks and strokes.
	Treatment for minor injuries is available at West Lancashire Health Centre 
	to the left of the entrance to Ormskirk hospital and Skelmersdale NHS 
	Walk in Centre at The Concourse. The last appointment to see a nurse is 9pm."  |