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82% of tenants in the
North West are satisfied with their landlord
A survey from the National
Landlords Association has revealed that 82% of tenants in the North West are
satisfied with their landlord compared with an average of 79% across the UK.
Studies also suggest that in the UK housing market in general, 78% of
tenants are happy with their Letting Agent.
Corelia Moseley, lettings director for Reeds Rains estate and lettings
agents says:- "Tenants enjoy the choice and flexibility renting
provides and research highlights tenants are happy because of their living
arrangements as: 86% said they were happy with the standard of their rented
home, 88% feel their letting agent is approachable, and 88% feel their
letting agent is contactable.
Tenants are happy when they are valued which is why Reeds Rains takes a
genuine interest in its tenants and delivers a professional lettings service
by providing access to a Landlord and Tenants Portal. This allows them to
check the circumstances of their let online, with information readily
available about rental payments and outstanding maintenance issues. This
allows tenants to see the 'full picture' and, in turn, they have a greater
understanding of their particular situation. Today's tenants expect a high standard of living with low levels of
discomfort. They tend to look for properties which are in an area with a low
crime rate, good parking, and easy access to work. 1 of the top questions we are now asked by tenants is
'does the property
have broadband facilities?' and 'has it got internet access?' Some also ask
about broadband speeds in the area. It is not usually the first question
they ask but it could be a determining factor when choosing a property to
rent." |
