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STORM Parachutes in to
assist Community Care Direct
COMMUNITY Care Direct, a Southport based
domiciliary care provider, has recently been graded inadequate following a Care
Quality Commission inspection in May 2016. The provider placed into 'special
measures' last December had shown significant improvement after the
appointment of an experience registered care manager.
However, although CQC acknowledge that huge efforts had been undertaken it still
was to remain in 'special measures.' Issues were identified with record keeping,
accident reporting and staff management.
Sarah Mellor the owner of Community Care Direct said:-
"We were clearly very upset considering the efforts of my team.
However, we welcome the observations of the Care Quality Commission with who we
are working extremely close to ensure we aspire to the highest level of care
delivery."
Registered Care Manager Darren Ritson said:- "The quality of our care is
all that matters. It is thankful that CQC has acknowledged the improvement since
the last inspection but clearly we still have some work to do. As a result we
commissioned Jonathan Cunningham MBE from STORM Care Compliance to work with us
to assist out care team."
Jonathan said this is what STORM does working with care providers from NHS
Trusts to Nursing, Residential and GP Surgeries. I'm looking forward to working
with Community Care Direct, they have huge potential and we will ensure this
rating is improved.
Southport based STORM is 1 of the leading care compliance companies in the UK
that has an outstanding track record of transformational change in the care
sector. Jonathan reassured all Community Care Clients that they are in good
hands and should not consider themselves at risk, we will ensure that they are
informed throughout this process of care improvements.
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