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Weekly Edition - Published  25 August 2016


Local News Report - Mobile Page


STORM Parachutes in to assist Community Care Direct

COMMUNITY Care Direct, a Southport based domiciliary care provider, has recently been graded inadequate following a Care Quality Commission inspection in May 2016. The provider placed into 'special measures' last December had shown significant improvement after the appointment of an experience registered care manager. However, although CQC acknowledge that huge efforts had been undertaken it still was to remain in 'special measures.' Issues were identified with record keeping, accident reporting and staff management.

Sarah Mellor the owner of Community Care Direct said:- "We were clearly very upset considering the efforts of my team. However, we welcome the observations of the Care Quality Commission with who we are working extremely close to ensure we aspire to the highest level of care delivery."

Registered Care Manager Darren Ritson said:- "The quality of our care is all that matters. It is thankful that CQC has acknowledged the improvement since the last inspection but clearly we still have some work to do. As a result we commissioned Jonathan Cunningham MBE from STORM Care Compliance to work with us to assist out care team."

Jonathan said this is what STORM does working with care providers from NHS Trusts to Nursing, Residential and GP Surgeries. I'm looking forward to working with Community Care Direct, they have huge potential and we will ensure this rating is improved. Southport based STORM is 1 of the leading care compliance companies in the UK that has an outstanding track record of transformational change in the care sector. Jonathan reassured all Community Care Clients that they are in good hands and should not consider themselves at risk, we will ensure that they are informed throughout this process of care improvements.


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