| North West low paid unaware 
of NMW rules MOST low paid workers in the North West 
would be unaware if they were being illegally denied the National Minimum Wage, 
it has been revealed.
 HM Revenue and Customs, which investigates National Minimum (NMW) and Living 
Wage (NLW) breaches, revealed a survey of low paid workers across the region 
found most were unaware of the rules and how their employer could be underpaying 
them.
 
 The survey findings follow the launch of a nationwide Government campaign to 
increase low paid workers' understanding of their rights around pay.
 
 Jennie Granger, Director General for Customer Compliance at HMRC, said:- 
"Almost all workers must be paid at least the National Minimum Wage; it's the 
law and there are no exceptions. It really is that simple.
We are determined to ensure working people understand their rights; if you 
think you are getting ripped off by your employer, tell us. We have a really 
straightforward online form that anyone can use.
HMRC respond to every complaint we receive. In 2016 alone we helped over 
58,000 workers get more than ₤10 million in underpaid wage arrears, putting 
money back in their pockets."
 
 Business Minister, Margot James, said:- "There are no excuses for 
underpaying staff what they are legally entitled to. While most employers get it 
right, there are still a small number who fail to play by the rules. I would 
encourage anyone who thinks they may be paid less to contact Acas as soon as 
possible.
Every call is followed up by HMRC and we are determined to make sure everybody 
in work receives a fair wage."
 
 The survey of workers earning less than ₤15,000 in the North West revealed:-
 
 ► 57% did not know staff earning the minimum wage must be paid for tasks or 
checks done before or after they officially start work.
 
 ► 48% did not know an employer cannot charge someone receiving the minimum wage 
for a uniform.
 
 ► 57% thought workers could agree to be paid less than the minimum wage.
 
 ► 54% believed apprentices were not entitled to the NMW.
 
 ► 73% did not know staff on the minimum wage must be paid for time spent 
travelling between work assignments.
 
 ► 40% did not know anyone paid less than the minimum wage can legally claim back 
their money.
 
 The most common excuses from employers paying workers less than the minimum wage 
include using tips to top up pay, making staff pay for their uniforms, not 
paying for time spent shutting up the shop or clearing security checks, or time 
spent travelling from one appointment to another.
 
 HMRC helps people denied the minimum wage receive the money they are owed with 
more than 300,000 people receiving more than ₤68 million of pay they wouldn't 
otherwise have got since 1999.
 
 A national advertising campaign; which is carried on public transport, in 
shopping centres and other public places; has been on going ahead of the 
Government's National Minimum and National Living Wage rates rising on 1 April 
2017.
 
 To complain about being paid less than your legal entitlement, ring the ACAS Helpline, on:- 0300 123 1100.
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