The Penny Lane Hotel
Named Best Hotel In Liverpool By Hotels Combined
BEATLES themed The Penny Lane Hotel has won the title
for Best Hotel in Liverpool in the Hotels Combined Recognition of Excellence
awards 2017. The Recognition of Excellence is an annual award announced in
the 1st ¼ of every year, with 2017 its inaugural year.
Located in the Mossley Hill area of Liverpool, The Penny Lane Hotel beat 317
other properties in Liverpool available via the world's leading hotel price
comparison platform Hotels Combined. The Penny Lane was originally
shortlisted for the award due to outstanding customer satisfaction and
averaging a rating of between 9 and 10 in guest reviews.
Located by the old meeting point of John Lennon and Paul McCartney, at Penny
Lane Junction, The Penny Lane Hotel offers guests a central location to
explore some of the City's most historical landmarks relating to The
Beatles. It has 20 newly refurbished rooms and an onsite bar and coffee
Paulina Krolikowska, the Recognition Manager for Hotels Combined UK says:-
"The Recognition of Excellence awards celebrate the very best
accommodation for delivering exemplary customer service. We are proud to
name The Penny Lane Hotel as the top place to stay in the Liverpool area as
they most consistently scored 9.5 out of 10 points compared to the winners'
average of 9.4. With Liverpool's wealth of high quality hotels and
accommodation of all shapes and sizes, it's noteworthy to see a smaller
boutique hotel take this accolade in the first year of our awards. It also
displays a testament to the enduring appeal of The Beatles and their
heritage in the City of Liverpool".
The Recognition of Excellence awards are chosen based on a unique
methodology, making them the first hotelier award of their kind in the UK.
Winners are chosen following detailed analyses by a team of data experts of
several customer feedback points including quality and consistency of guest
reviews, customer ratings, the absence of recurring or unresolved issues,
blogs, forums and social media posts.
Krolikowska said:- "The awards allow winning properties to stand out
from their competitors, especially in tourist areas with lots of
accommodation options. Customer service is an excellent measure of success
in the hotel industry, and the awards also provide a reliable benchmark for
prospective customers to use when booking accommodation. Our Recognition of
Excellence is an endorsement of consistent quality that enables travellers
to book with confidence."