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Weekly Edition - Publication date:- 2017-27-05

-en Southport & Mersey Reporter

Local News Report  - Mobile Page


The Penny Lane Hotel Named Best Hotel In Liverpool By Hotels Combined

BEATLES themed The Penny Lane Hotel has won the title for Best Hotel in Liverpool in the Hotels Combined Recognition of Excellence awards 2017. The Recognition of Excellence is an annual award announced in the 1st ¼ of every year, with 2017 its inaugural year.

Located in the Mossley Hill area of Liverpool, The Penny Lane Hotel beat 317 other properties in Liverpool available via the world's leading hotel price comparison platform Hotels Combined. The Penny Lane was originally shortlisted for the award due to outstanding customer satisfaction and averaging a rating of between 9 and 10 in guest reviews.

Located by the old meeting point of John Lennon and Paul McCartney, at Penny Lane Junction, The Penny Lane Hotel offers guests a central location to explore some of the City's most historical landmarks relating to The Beatles. It has 20 newly refurbished rooms and an onsite bar and coffee shop.

Paulina Krolikowska, the Recognition Manager for Hotels Combined UK says:- "The Recognition of Excellence awards celebrate the very best accommodation for delivering exemplary customer service. We are proud to name The Penny Lane Hotel as the top place to stay in the Liverpool area as they most consistently scored 9.5 out of 10 points compared to the winners' average of 9.4. With Liverpool's wealth of high quality hotels and accommodation of all shapes and sizes, it's noteworthy to see a smaller boutique hotel take this accolade in the first year of our awards. It also displays a testament to the enduring appeal of The Beatles and their heritage in the City of Liverpool".

The Recognition of Excellence awards are chosen based on a unique methodology, making them the first hotelier award of their kind in the UK. Winners are chosen following detailed analyses by a team of data experts of several customer feedback points including quality and consistency of guest reviews, customer ratings, the absence of recurring or unresolved issues, blogs, forums and social media posts.

Krolikowska said:- "The awards allow winning properties to stand out from their competitors, especially in tourist areas with lots of accommodation options. Customer service is an excellent measure of success in the hotel industry, and the awards also provide a reliable benchmark for prospective customers to use when booking accommodation. Our Recognition of Excellence is an endorsement of consistent quality that enables travellers to book with confidence."


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