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CWP's Westminster Surgery Rated
"Good"
by the Care Quality Commission
WE are delighted to announce that
Westminster GP Surgery recently received positive news regarding a Care Quality
Commission (CQC) Inspection held, on Tuesday, 25 April 2017.
Overall, the Practice in Ellesmere Port was rated as Good with a number of
positives noted down by Professor Steve Field, the CQC's Chief Inspector of
General Practice. The CQC's report was published, on Friday, 9 June 2017.
Cheshire and Wirral Partnership NHS Foundation Trust operates the practice and
it is the 1st GP Practice that the Trust has been chosen to run. We took over
the surgery in July 2015 and it was registered by the CQC, on Wednesday, 11 May
2016.
A number of positives were noted by inspectors that visited the site. The CQC
was pleased to report that our services were planned and delivered to take into
account the needs of different patient groups. Coinciding with this, they also
highlighted the surgery's regular debt and housing advice drop in sessions as a
tremendous positive to users of the surgery.
Among other positives noted were acknowledgements of the systems in place at the
surgery to avoid risks to patient safety. In particular, they noted how
equipment checks were carried out, there were systems to reduce the risk of
infections and to keep the premises clean.
The inspectors also highlighted how our staff understood and fulfilled their
responsibilities to raise concerns, reports incidents and near misses. Staff
were aware of procedures for safeguarding patients from the risk of abuse.
On top of this, they also highlighted the surgery's excellent work in monitoring
the access to the service so that they could ensure that the needs of different
patients were met.
They also praised the vision and strategy of the Trust and how it related to the
surgery. They said:- "CWP had a clear vision which was 'to bring about
service transformation by working in partnership to improve health and
well being by providing high quality care.' It also had six clear values which
underpinned its objective to provide person Centred care which were; care,
communication, courage, competence, compassion and commitment. The vision and
values were displayed for patients to refer to. Staff spoken with were familiar
with the vision, values and objectives of CWP"
Nick Thompson, business manager at the surgery, was delighted with the news. He
said:- "The findings of this CQC inspection are the result of the
tremendous hard work carried out by the dedicated team we have here at the
surgery. In addition to the positive report that we have received, the CQC have
also indicated some areas in which we can improve. We look forward to acting in
these areas to continue to develop our services."
CWP medical director (compliance, quality and assurance), Anushta Sivananthan,
said:- "On be½ of Cheshire and Wirral Partnership NHS Foundation Trust,
I would like to congratulate our dedicated team at Westminster Surgery for
receiving a "Good" rating by the CQC. We know that the local team supported by
wider services of CWP have put in a great deal of hard work and commitment. I am
particularly pleased to see that the CQC highlighted our values, including
person Centred care, as 1 of the many positive points they had to make about
the surgery."
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