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Issue:- 3 July 2014

Awarded Top Performing Hotel

(L to R) Guest Services Managers James Brash and Beth Nolan, with Deputy General Manager Katie Park and their ‘Connie Award’. High resolution photograph is available on request.

HAMPTON by Hilton, by Liverpool John Lennon Airport has received its 2nd award of the year, having been recognised by Hampton Hotels as its top performing property in the UK for its excellence in service and growing customer loyalty with the prestigious Connie Award. The Connie Award is named after Hilton Worldwide's founder Conrad Hilton and winners are selected based on their Total Quality Scorecard (TQS), the hotel's loyalty score via SALT (Hilton's Satisfaction and Loyalty Tracking) and the quality assurance (QA) score. The successful properties receive a monetary award to host a celebratory event for Team Members and a trophy, which will be displayed in the lobby.  This latest award follows news earlier this year that the hotel was voted the UK’s number one Airport Hotel by customers of, the UK’s leading hotel booking specialist. Katie Park, deputy general manager, Hampton by Hilton Liverpool/John Lennon Airport, said:- "We are honoured to be recognised by Hampton Hotels with the Connie Award. Our team works each day to spread ‘Hamptonality’ to our guests by providing excellent customer service. It is because of that commitment we are able to accept this award."  Hampton by Hilton fosters a unique culture of hospitality; called:- 'Hamptonality,' a term that describes each hotel’s approach to friendly customer service, anticipating guests’ needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things to do around town.  Robin Tudor, Head of PR for Liverpool John Lennon Airport added:- "Hampton by Hilton Liverpool/John Lennon Airport is a tremendous asset for the Airport, giving passengers all the convenience of being able to stay onsite at the Airport in high quality accommodation with excellent service and at tremendous value for money. It’s no surprise to us that they have won this latest award, knowing the levels of positive feedback from our passengers when they stay here."

Chancellor unveils over £39 million of new science and transport funding for Liverpool

THE Chancellor of the Exchequer, the Rt. Hon George Osborne MP, will visit Liverpool today to announce a package of measures to support the city’s science and transport infrastructure. He will reveal that the University of Liverpool and Liverpool John Moores University have been successful in their bid to create one of four University Enterprise Zones, with £5 million match funding from government.

The £15 million facility will house and support new high tech businesses around ‘sensor technologies’. Sensors are the crucial link between technological devices and the world around them, capturing data on a whole host of areas such as temperature, humidity and pressure. They can be used in everything from home security systems to medical technology and high value manufacturing. ‘Sensor City’ will help inventions go from the lab to the factory floor even faster, and act as a shop window for foreign investment into the City’s high tech start ups.

Later the Chancellor will also unveil a £34.4 million transport package as part of the Atlantic Gateway project, which is building greater connections between Liverpool and Manchester and aims to create 250,000 jobs by 2030.

Today he will announce:-

► A £10.4 million upgrade to the Halton Curve rail line to improve connectivity between Liverpool, Cheshire, Warrington and North Wales.

► £5.6 million to improve access and road safety around Knowsley Industrial Park.

► £4m of improvements to A5300 Knowsley Expressway to maximise the benefits of the New Mersey crossing and access to Liverpool Airport

► A £14.4m upgrade of the car parking and public transport connections on the Newton-le-Willows rail interchange link to Parkside

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