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Weekly Edition - Published  14 June 2016

 

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Patients rate The Clatterbridge Cancer Centre as one of the best hospitals in the country

RESULTS published on 8 June 2016, from the Care Quality Commission's inpatient survey for 2015 show inpatients at, The Clatterbridge Cancer Centre NHS Foundation Trust, have once again rated the hospital amongst the best in the UK.

The Centre came top in the whole country on five of the areas assessed including patients having confidence in the decisions made about their condition or treatment and satisfaction in the length of time on the waiting list. The Specialist Cancer Hospital also scored within the best performing category on 45 of the 70 questions relevant to its service. There were no areas where it came below average.

The national inpatient survey was completed by more than 83,000 patients aged over 16 who had spent at least one night in hospital at one of the 149 acute and specialist NHS trusts across England last summer. They answered a series of questions aimed at understanding what patients think about the care and treatment they receive. The results from the survey are a crucial way of improving quality of care.

Helen Porter, Director of Nursing and Quality at The Clatterbridge Cancer Centre, said:- "We're 100% committed to delivering safe, effective and high quality patient care so we are absolutely delighted to see this reflected in this year's results.  We believe the professionalism and expertise of our staff is 2nd to none; and it is extremely rewarding to see this recognised by the patients that receive treatment here at our Centre."

Chief Executive Andrew Cannell added:- "Patient feedback is vital in helping us keep our standards high. The results of this year's survey once again reflect how our staff are fully committed to providing the best cancer care to our patients, but we cannot be complacent. We have ambitious plans to build a new Cancer Hospital in central Liverpool, so will be embarking on a large period of change for the organisation over the next few years. We want to make sure our standards remain high throughout the expansion project so will be focusing efforts on retaining this excellent record on inpatient care."

A full copy of the survey is available by clicking here to visit the Care Quality Commission's website.

 

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