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Patients rate The
Clatterbridge Cancer Centre as one of the best hospitals in the country
RESULTS published on 8 June 2016, from the
Care Quality Commission's inpatient survey for 2015 show inpatients at, The
Clatterbridge Cancer Centre NHS Foundation Trust, have once again rated the
hospital amongst the best in the UK.
The Centre came top in the whole country on five of the areas assessed including
patients having confidence in the decisions made about their condition or
treatment and satisfaction in the length of time on the waiting list. The
Specialist Cancer Hospital also scored within the best performing category on 45
of the 70 questions relevant to its service. There were no areas where it came
below average.
The national inpatient survey was completed by more than 83,000 patients aged
over 16 who had spent at least one night in hospital at one of the 149 acute and
specialist NHS trusts across England last summer. They answered a series of
questions aimed at understanding what patients think about the care and
treatment they receive. The results from the survey are a crucial way of
improving quality of care.
Helen Porter, Director of Nursing and Quality at The Clatterbridge Cancer Centre,
said:- "We're 100% committed to delivering safe, effective and high
quality patient care so we are absolutely delighted to see this reflected in
this year's results. We believe the professionalism and expertise of our
staff is 2nd to none; and it is extremely rewarding to see this recognised by
the patients that receive treatment here at our Centre."
Chief Executive Andrew Cannell added:- "Patient feedback is vital in
helping us keep our standards high. The results of this year's survey once again
reflect how our staff are fully committed to providing the best cancer care to
our patients, but we cannot be complacent. We have ambitious plans to build a
new Cancer Hospital in central Liverpool, so will be embarking on a large period
of change for the organisation over the next few years. We want to make sure our
standards remain high throughout the expansion project so will be focusing
efforts on retaining this excellent record on inpatient care."
A full copy of the survey is available by clicking here to visit the Care
Quality Commission's
website.
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