Southport Reporter ® Online Newspaper for Merseyside
Southport and Mersey Reporter- Your online only weekly Newspaper.
Your Online Newspaper for the Merseyside Area.

Click on to see our Twitter Feed.  Click on to see our Facebook Page.   


Latest Edition Archive   PLEASE NOTE THAT SOME SECTIONS OF THIS PAGE ARE NO LONGER WORKING THIS PAGE IS NOW ARCHIVED FOR HISTORIC RECORD.

>

 

   

 

 
Updated news stories weekly.  Published online only. en Southport and Mersey Reporter

Your online newspaper.  Your words.

Publication date:- 2016-12-30

user-generated Headlines and reports on this page = 3 news items.    Page - 3.

The Future of the High Street: Liverpool in 2020

LOOKING into the future, a local retail technology expert has forecast the shape of Liverpool's burgeoning shopping district in 2020. Mobile lead, multi channel and with an enhanced store experience are just a few of the ways the likes of Liverpool ONE, Bold Street and Lord Street, will adjust according to Retail Store founder and CEO Ian Tomlinson.

Ian said:- "Whilst Liverpool was reinventing itself, so was the retail world and Liverpool ONE is a leading example of the new retail experience. It fuses together perfectly retail, digital and destination marketing. However our research has shown us, that as retailers invest more in technology and play catch up with the likes of China, Japan and USA, the face of Liverpool as a shopping destination could be very different in just a couple of years time."

The Knowsley based IT firm has just stepped into it's 15th year, after being the 1st to introduce cloud technology to retailers internationally. Created by Manchester born Ian on the back of a napkin, the system allows retailers to track and manage stock, sales and inventory through a wholly digital platform.  With the apparent 'threat' to the high street posed by digital retailers and web based platforms, Ian cites a shift in both culture and approach to this so called:- 'online ambush.'

"Industry buzz words like omni channel exist for a reason. we shop differently and we want different things from our retail environments. We no longer jump in our car or on the bus to get to the shops, buy our goods and return home. We dwell longer in evolving leisure cum shopping destinations; we desire the tangible experience of picking up the goods after we have researched deals, details and discounts online; and more often than not, we still want the social aspect of shopping, whether that be meeting with friends to dine, drink and shop, or sharing our hauls on social media."
said Ian.

Ian forecasts that the consumer will not only desire a quicker, more efficient way to shop with the increased used of mobile technology as a form of payment and to house loyalty apps, but screenless ATM's could also be a nuance quickly adopted by destinations like Liverpool ONE, to create a seamlessly integrated experience.

"Iris and retina scanners as well as fingerprint technology are already being trailed as are pre-order app drinks at Starbucks. RRobots are serving customers at Pizza Hut in Tokyo and there's a zero clicks app for Dominoes being tested. All of this helps to reduce the so-called 'friction' with customers and enhances the experience. It's not outlandish to say that we could see versions of these kinds of technology in Liverpool within a matter of years."
added Ian...

With digital forward stores like Argos in Liverpool ONE, "the influx of 'show rooming' will increase", says Ian, with customers being able to choose from:- 'extended digital aisles' offering a wider range of products, colours and styles, for in store or home delivery.

"This means the brand can still have that interaction with their customers without the need for housing huge amounts of stock. helping them to better manage their inventory and with unnecessary financial outlay. This is a tactic which could have saved the likes of BHS, who stuck with the old model of retailing and fell victim to the rapidly growing evolution of multi channel consumerism."
added Ian.

With an Amazon Click and Collect hub and Doddle Collect and Return station, abundant parking and well connected public transport, Liverpool ONE is already ahead of the curve in achieving that omni channel experience, says Ian.

But the future of Liverpool as a shopping destination, not only relies on retailers keeping up with the heartbeat of the consumer, but the understanding that the consumer still desires that experience of shopping and to make it a more enjoyable experience, each and every time.

"Whether you're a Millennial or from Gen X, we know that what makes the consumer tick is a lot different to how it was even 5 years ago. The interesting point is that now, with advances in technology happening every day, the speed at which the shift change will happen will be monumentally quick, and I for one am excited."
added Ian.

So let us know what you think about this.... Do you agree with Ian? Please let us know via emailing our newsroom via:- News24@SouthportReporter.com.

News Report Page Quick Flick.

Click on here to go back to this week's home page! News Report Page Quick Flick
Click on this section to see last weeks edition of Southport and Mersey Reporter!
 

Sign up today for our daily email news service!

Sign up to our Daily Email News Service by clicking here now...

Did you know we where the UK's 1st online only newspaper and we still are?  Here at Southport and Mersey Reporter  we are still at  leading the way for local news.

All email addresses and information is held under the UK's Data Protection Act.

 

 

 

Deceased estates notice - Lilian May Jackam

Pursuant to the Trustee Act 1925, any persons having a claim against or an interest in the Estate of Lilian May Jackam (also known as Lillian May) Jackam (Deceased), late of Birch Abbey Rest Home, 55 Alexandra Road, Southport, Merseyside, PR9 9HD, UK, who died on 04/10/2018, are required to send particulars thereof in writing, to the undersigned Solicitors, on or before 24/05/2019, after which date the Estate will be distributed having regard only to claims and interests of which they have had notice. Churches Solicitors, 12 High Street, Fareham, Hampshire, PO16 7BL, UK. Ref:- 'T553015.'

..Paid Advert..

Contact us:-
(+44)  08443 244 195
Calls will cost 7p per minute, plus your telephone company's access charge.
Calls to this number may be recorded for security, broadcast, training and record keeping.

RSS  Weekly Headline Update Notices

  
News24@SouthportReporter.com
4a Post Office Ave, Southport, Merseyside, PR9 0US, UK
 
This online newspaper and information service is regulated by IMPRESS, the independent monitor for the UK's press.

This online newspaper and information service is regulated by IMPRESS the independent monitor for the UK's press.

How to make a complaint

This is our process:-  Complaints Policy  -  Complaints Procedure  -  Whistle Blowing Policy

 

See the view live webcamera images of the road outside our studio/newsroom in the hart of Southport.

Our live Southport Webcam image above.
To see it live, please click on image.

Event Notices

More events that are taking place on Merseyside can be found on our Event Listings Calendar.

Find out whats on in and around Merseyside! Click on here to see our event calendar.
Are you going to this event?  If you are please let us know what you thought of it!

These are our other websites within the Southport & Mersey Reporter Network.

Mersey Reporter - OUR HUB WEBSITE. Liverpool Reporter - Our online music station. Southport TV - Our online video archive.
Mersey Reporter Formby Reporter Liverpool Reporter Southport TV
 

 

Tracking & Cookie Usage Policy - Terms & Conditions

© - Southport Reporter® is the Registered Trade Mark of Patrick Trollope

..