Merseyrail Tops National Rail Passenger Survey
CUSTOMERS have once again given the thumbs up to
Merseyrail, as the rail operator scooped the highest score, 95%, among all
franchised operators in the National Rail Passenger Survey, in autumn 2016.
This follows the publication of the Which's annual train survey last week, where
Merseyrail also came top for overall satisfaction.
It is the 2nd time that Liverpool's Merseyrail has been awarded the highest
score in the NRPS poll, our best overall autumn satisfaction score and the
second best ever for Merseyrail; with just 1% point less than 96% secured in
The bi-annual survey is conducted by independent consumer watchdog, Transport
Focus, and is a respected industry barometer.
Our score is 13% points above the regional average, 2% points above the same
period in autumn 2015 and 5% points above the last survey that took place in
We outperformed all other regional operators in 33 of the 37 factors, and all
station factors were better than the regional score.
► Merseyrail passengers are the most content for value for money
of the price of a ticket
► Merseyrail passengers are the happiest with regards to
punctuality and reliability
► Merseyrail passengers are the most
satisfied in the category, 'sufficient room for all passengers to
► Merseyrail passengers are the most satisfied with the station
This is in comparison with all franchised operators.
Co-op recalls Southern Fried Chicken Wrap
because of incorrect allergen labelling
ON 27 January 2017, the Co-op have issued a recall of its
'Southern Fried Chicken Wrap' because it contains milk and fish, which
are not correctly declared on the labels. This means the product is a possible
health risk for anyone with an allergy or intolerance to these foods. The
products affected are marked with a use by date:- 29 January 2017. No other
Co-op products are known to be affected. If you have bought the above product
and have an allergy to milk and/or fish, and/or an intolerance to milk
constituents, do not eat it. Instead return it to the store from where it was
bought for a full refund. We are told that:- "The company has issued this
recall notice to its stores and have explain to staff why the product is being
World Tour - Banff Mountain Film Festival heading to Crosby, Merseyside!
THE Banff Mountain Film Festival UK and Ireland part of
the BMFF World Tour is returning again this year to the Liverpool, Plaza
Community Cinema, on both 17 February and 7 April 2017. This event will be
offering 2 different evenings of adventure films and we are told the:-
"Viewers can expect incredible cinematography, epic scenery, mind blowing
journeys and some hair raising moments in the last wild corners of the planet.
Plus there's a free prize draw as well." Further information and to find
out about getting tickets, see:-
BANFF-UK.Com for more information. A
'spine tingling trailer' can be seen on the BMFF Tour's Facebook
Cross River Service Is A Hit
THE launch of Liverpool's 1st 'Bike Bus' has
proved a hit with local commuters and Green Party Councillors who pressed
Merseytravel for the scheme to be introduced. The scheme, which sees a single
decker bus converted to securely take bikes and their riders through the Mersey
Tunnel, was introduced after Green Party Metro Mayor candidate, Tom Crone,
expressed concerns about cyclists being stranded during rail improvement works.
"The rail improvement works are necessary and welcomed but, to begin with
I and my colleagues felt the alternative options for cycling commuters were
sorely lacking." Said Cllr Crone. "I spoke with local cycle
groups, and "cyclemmuters" (cycling commuters) who were worried that
they'd be stranded if the ferries broke down. I'm really pleased to see this
'Bike Bus' in action, and I think it should stay. It can provide a long term
Local cyclists only have praise for the "great service" the scheme
has offered, with cycling group, Pedal Away commenting on Twitter that the
'Bike Bus' was a:- "Gr8 experience", and @cyclist13
saying:- "so strange to be on a bus with only 9 seats, but a great drive."
Further praise came for the 'Bike Bus' team, at Arriva NW, Green
Lane, and the dedicated drivers who are happily assisting cyclists boarding, and
alighting the bus.
Councillor Tom Crone is expected to pledge better provisions for cyclists, and
commuters when he launches his Metro Mayor manifesto ahead of the election
campaign. The bus runs once an hour, between Birkenhead and Liverpool, for
the duration of the Loop Line Renewals.
Study reveals ⅕ Brits believe they will
never be able to retire
for a living is something we all expect to do, but, technically, we also have to
work for when we don't earn a living anymore; also known as saving a pension for
our retirement. Yet when you're just about managing, paying your inflated rent
or mortgage, barely getting any interest on your savings, and grappling with the
constantly rising costs of living, how, exactly, are you supposed to put aside
this mythical retirement money at all?
The harsh reality, unfortunately, is that many of us don't. Peer to peer lending
platform Lending Works surveyed 1,500 non retired adults in the UK (YouGov),
whose results you can see on their infographic here, and made some worrying
discoveries. Firstly, over 1 in 5 of those who aren't yet retired; 22%; gloomily
believe that they'll never be financially secure enough to retire. This suggests
they have visions of working until they drop, as they won't be able to afford to
stop earning money. This pessimistic view is highest in the 35 to 44 year old
category, with 25% of them not seeing themselves as ever being financially
secure enough to retire, although only 17% of 18 to 24 year olds, who
technically have more time to start saving, agree. And countrywide, the outlook
is bleakest in the West Midlands, 27%perhaps due to relatively high
unemployment, compared to only 19% in London, where there are, theoretically,
The main reason, of course, that we can't see ourselves retiring is because we
can't afford to. Over a ⅓ of non retired adults; 34%;
don't save a single penny towards retirement each month. Let's face it, it could
be that when you've got bills and rent to pay, you're trying to feed yourself
and your family, you've got to pay for your transport to work and you also want
to have a social life, sparing a few pence, or pounds, for the future tends to
slip far down the priority list… And women are guiltier of this than men, with
41% of non retired females not saving towards retirement, compared to 26% of
So who does manage to put a few pennies away for a rainy day? Interestingly, the
survey found a correlation between retirement saving and choice of social media.
Over ½ of people who use LinkedIn; which, let's face it, is a career focused
network aimed at higher earning professionals; contribute 3% of their salary or
more to their pension pot each month. This drops to 32% for those who use
Facebook and Twitter; who, perhaps, tend to be younger and not as well
established yet in their careers; and 29% for those who use Google+.
"It is clear from this research that many Brits are quite
pessimistic when it comes to the future. It is also particularly concerning to
see how many people aren't planning adequately for their retirement, although it
is perhaps somewhat understandable given the slow economic recovery and poor
returns on savings currently available. But with a growing number of
alternatives to the established avenues for saving, there are still many ways in
which consumers can get on top of things, and thus leave themselves in good
shape by the time they reach traditional retirement age." commented Nick
Harding, CEO and co-founder of Lending Works.