Leading restaurant cooks up a massive
donation to The Clatterbridge Cancer Charity
GENEROUS diners at one of Liverpool's
top curry restaurants have donated ₤50,600 to The Clatterbridge Cancer Charity.
Mowgli Street Food, in Bold Street, introduced a discretionary ₤1 donation to
all bills in January 2016 to help transform cancer care.
Not only have thousands of customers agreed to the donation, some have gone even
further with their contribution when learning about the work of The
Clatterbridge Cancer Centre NHS Foundation Trust.
Mowgli owner Nisha Katona is passionate about the relationship between her Bold
Street eatery and the specialist treatment and Research Centre based in Wirral.
And she praised staff at the hugely popular restaurant for helping collect the
impressive amount for The Clatterbridge Cancer Centre.
TV chef Nisha, who regularly appears on ITV's Lorraine show and is the author of
several cookbooks, said:- "Mowgli absolutely thrives on strong community,
therefore we recognise that we should give our local community something more
than just good food.
Charity lies at the heart of our ethos and we are all honoured to support The
Clatterbridge Cancer Centre.
My Bold Street team have grown alongside the centre and it has really helped
them understand how they contribute and make a difference through their own hard
A group of staff recently visited the Hospital
in Wirral to learn more about patient care and the cutting edge research taking
place on new treatments.
Among them was Nick Blair, Business Development Coordinator. He said:-
"The Clatterbridge Cancer Centre has become a massive part of our Mowgli Bold
Street family. We believe strongly that charitable giving should be a central
pillar of business.
Our Bold Street team have regular site visits where they see for themselves the
invaluable work done by everybody at the Centre. They grow alongside their much
loved charitable sibling."
The Clatterbridge Cancer charity is currently working to raise ₤15 million
towards the building of a new specialist Hospital in Liverpool City Centre and
improvements to the Wirral site.
Christine Done, Capital Appeals Manager at The Clatterbridge Cancer Charity,
said:- "We could not be more proud of the team at Mowgli, Bold Street, for
all their efforts on our behalf. The staff have visited our Wirral site to
see for themselves what a difference their partnership makes to the 27,000
individual patients we see each year. Every 1 of them is an ambassador for
our charity and can speak from a position of knowledge having seen 1st hand what
we do. It's a simple and effective way of fundraising and all the money raised
will support the building of a brand new dedicated cancer Hospital in Liverpool;
the City's 1st."
½ of older patients' families
struggle to complain about poor care in Hospital
OLDER vulnerable people are often
reliant on relatives to raise concerns when things go wrong in Hospital, yet 51%
of family members with a concern say it is difficult to complain about the
Hospital care or treatment of an older relative, according to a new survey.
The survey, published by Gransnet and the Parliamentary and Health Service
Ombudsman, asked Gransnet members about their experiences of complaining to the
NHS on behalf of an older relative in Hospital.
The Parliamentary and Health Service Ombudsman sees far fewer complaints from
older people than would be expected given older people's high usage of NHS
A previous report by the Ombudsman Service has highlighted that many older
people are afraid to raise the alarm when something goes wrong in their care and
worry about what will happen to them if they do.
The survey of over 600 Gransnet members reveals that:- of those who were concerned about the treatment of their older relative, 58%
67% of those who complained do not believe complaining makes a difference;
35% respondents said there were occasions where they were concerned about the
care or treatment of their older relative in Hospital; and
31% felt that the Hospital staff did not have an adequate understanding of their
older relative's condition or care needs.
The survey also
reveals wider concerns about communication with older patients and their
40% participants did not feel they were kept informed about their older
relative's condition in Hospital and were not given enough opportunities to
discuss their care and treatment; and
33% respondents felt they were not adequately involved in decisions about their
older relative's care and treatment.
Poor communication is a factor in around ⅛ of all complaints the
Ombudsman service investigates about the NHS in England.
Rob Behrens, Parliamentary and Health Service Ombudsman, said:- "The NHS
is a life line for many vulnerable older people, but when things go wrong, too
many are suffering in silence.
I want people to be confident to complain, know their rights, and speak up when
things go wrong so that the NHS can learn from mistakes and improve services for
others. NHS staff should make patients and their loved ones aware of how
to complain, point them to available support, and make it absolutely clear that
their future care will not be compromised."
Lara Crisp, Editor of Gransnet, said:- "Patients deserve better than this.
While we appreciate that services are stretched, communication with patients and
their families must be improved. They should feel that their concerns are taken
seriously and addressed properly.
It's simply not acceptable that over ½ of people with a concern feel they
can't complain or that it won't make any difference if they do. Hospital staff
need to be supported and enabled to communicate better with patients so that
everyone is clear about the complaints procedure and patients are reassured that
this will not affect their future care."
The types of issues respondents experienced included their older relative not
being given enough help with their personal care needs, such as going to the
bathroom and washing themselves, which affected 28%.
19% of those surveyed said
that their older relative had not been treated with dignity and respect during
their time in Hospital.
The 'Troublemaker' himself has
performed on Merseyside
THE Jockey Club Live and Haydock Park Racecourse held an
pen air concert following an evening of racing with no other than
Ever since the 6th series of The X Factor, back in 2009, he has been nominated 6
times at the Brit's and has had huge success in the carts. On the 11 August
2017, the 'Troublemaker' himself took to the stage as race goers
stayed to watch. For more information about the The Jockey Club Live events